ServiceTitan

Field Service Management (FSM) platform. Provides cloud-based business management software for trades, integrating scheduling, dispatching, CRM, estimating, invoicing, payments, marketing, and reporting into an end-to-end operational system.

Residential and commercial trade contractors across various sectors including HVAC, plumbing, electrical, roofing, pest control, garage doors, and lawn care/landscaping, ranging from growing small-to-midsize businesses to enterprise-level trade operations.

Publicly traded company (listed on Nasdaq under ticker TTAN since December 2024).

2007

ServiceTitan uses a custom, quote-only pricing model based on a per-technician (per-user) monthly subscription with a required 12-month annual contract. Tiered offerings include Starter, Essentials, and The Works (Enterprise), with pricing determined by company size, trade specialization, user count, and selected features.

Pricing is not publicly listed on ServiceTitan's website. Industry benchmarks and contractor reports indicate monthly costs typically range from $245 to $500+ per technician per month ($245-$300/tech/month for Starter, $300-$400/tech/month for Essentials, and $400-$500+/tech/month for The Works/Enterprise).

Yes

REST API (v2) supporting JSON data formats and authenticated via OAuth 2.0 client credentials grant flow.

Gated access requiring account administration and portal registration. Integrations are included with a ServiceTitan subscription, but access must be requested via developer.servicetitan.io, where apps are created, scopes assigned, and connection approved in account settings.

Standard endpoints enforce a default rate limit of 60 calls per second per application per tenant; reporting endpoints enforce stricter rate limits (1-5 calls per minute per report). OAuth access tokens expire after 15 minutes. Granular permissions dictate View (read) versus Modify (write) access. Custom field updates require passing all existing fields to prevent overwriting unprovided values.

Manual export options via the UI include downloading report results in XLSX, CSV, and PDF formats. Scheduled automated batch exports are supported via a native CSV integration delivered to a user-provided SFTP server.

Yes, ServiceTitan operates a public app marketplace and partner directory called the ServiceTitan App Marketplace. It allows users and partners to discover pre-built, certified third-party integrations and services organized into categories including Accounting & Tax, Suppliers & Procurement, Payments & Financing, Marketing & Leads, Fleet & GPS, and Job Tools.

Yes, ServiceTitan is supported by unified API platforms, specifically Agave (Agave API Connector / Agave Sync), which provides unified data endpoints to integrate ServiceTitan with external systems and construction accounting/ERP software like Foundation, ComputerEase, Sage 100 Contractor, Sage 300 CRE, Spectrum, and Vista.