FieldEdge

Built for residential and light commercial trade contractors, primarily HVAC, plumbing, electrical, and mechanical service providers, ranging from small businesses to mid-market multi-truck operations.

FieldEdge pricing is quote-only and not publicly listed on its website. It utilizes a subscription-based pricing model with three main feature tiers (Select, Premier, and Elite) billed per user per month, with separate licensing rates for office personnel (dispatchers and management) versus field technicians.

Standard QuickBooks Online and QuickBooks Desktop integrations are included in base plans. Advanced modules and add-ons, such as Proposal Pro, MarketingEdge with 2-way texting, and Warehouse Inventory Management, carry extra monthly fees (e.g., ~$39/month for inventory management, ~$49/month for advanced reporting). Custom third-party integrations or API connections are reported to cost between $500 and $1,200.

As of 2025-2026, FieldEdge (owned by Xplor Technologies) offers essentially no native AI features within its core platform. Instead of built-in artificial intelligence, FieldEdge relies on third-party integrations (such as GoodCall, Kickcall, Customer Lobby, and Birdeye) to provide external AI functionality like AI phone reception, automated customer retention marketing, and review management.

FieldEdge does not offer native AI-powered dispatching or scheduling capabilities. Dispatching and scheduling are handled via traditional, non-AI tools, including a visual drag-and-drop dispatch board, rule-based technician assignment, and GPS tracking.

FieldEdge lacks native AI invoicing, AI estimating, and AP/AR automation features. Quoting, estimating, and billing rely on traditional flat-rate pricebooks, standard payment processing (Xplor Pay / Clearent), and two-way sync with QuickBooks.

FieldEdge offers no native AI assistant, copilot, or official Model Context Protocol (MCP) server. Unofficial, third-party open-source MCP servers exist on GitHub and integration platforms connecting to FieldEdge via its REST API, but none are native or officially provided by FieldEdge.

FieldEdge maintains a public partner marketplace directory on its website, highlighting integrations across categories such as accounting, payments, GPS/fleet monitoring, lead management, marketing automation, and customer review management.

Major unified-API construction and B2B SaaS platforms such as Agave and Merge.dev do not currently list FieldEdge among their supported native integration connectors.

FieldEdge is an 'enterprise-lite' Field Service Management (FSM) platform primarily serving U.S. residential and light-commercial trade contractors (specifically HVAC, plumbing, and electrical) operating 5 to 35 technicians. Owned by Xplor Technologies (backed by Advent International), it occupies a mid-market position below enterprise platforms like ServiceTitan. Its primary value proposition centers on real-time, two-way QuickBooks integration, service agreement automation, and built-in HVAC flat-rate pricebooks and proposals (via Coolfront and Proposal Pro).