Field-service management · Experience scope unverified

BuildOps

Field-service management (FSM) platform, which also incorporates project management, scheduling, dispatch, asset tracking, quoting, and commercial invoicing capabilities.

Workable
Data access and AI assessment
Not verified
AI built into the product
modern
Product development signal
enterprise
Business size
Custom quote · Per-user
Pricing model
API documented; confirm access terms
Data access
Not verified
Certified payroll: wage reports required on some public works projects
Not verified
Accounting basis: when income and costs enter the books
Not verified
WIP / percentage of completion: progress and earnings on unfinished jobs

What it is

Category Desc

Field-service management (FSM) platform, which also incorporates project management, scheduling, dispatch, asset tracking, quoting, and commercial invoicing capabilities.

Source: buildops.com: What it is
Target User

Commercial specialty contractors (primarily HVAC, mechanical, plumbing, electrical, refrigeration, and fire & life safety trades) ranging from mid-sized to enterprise operations (typically 5+ field technicians up to thousands of employees).

Source: buildops.com: What it is

Not verified from available source evidence: Ownership, Founded Year. Unavailable evidence is not a negative product verdict.

Pricing & cost

Pricing Model

BuildOps pricing is not public (quote-only). It uses a tiered, per-user subscription model based on the total headcount of field technicians and office staff, tailored to the contractor's specific trades, company size, and required software modules (service, project management, or both).

Source: buildops.com: Pricing & cost

API & data access

Data Export Options

Customizable platform reporting and dashboards with manual/scheduled report views, CSV data exports, and direct analytics access through Snowflake Data Warehouse Secure Share.

Source: trust.buildops.com: API & data access

Not verified from available source evidence: API Access Gating. Unavailable evidence is not a negative product verdict.

Native AI features

Not verified from available source evidence: AI Features Summary, AI Dispatch, AI Finance, AI Assistant Or MCP. Unavailable evidence is not a negative product verdict.

Integrations & ecosystem

Accounting Integrations

BuildOps natively connects to accounting and ERP systems including QuickBooks (Online and Desktop), Sage (including Sage Intacct), NetSuite, Viewpoint Vista, Viewpoint Spectrum, and Foundation. The integration between field service workflows and back-office financial systems is natively built into the platform, allowing bidirectional synchronization of job costs, invoices, purchase orders, time tracking, and payments.

Source: buildops.com: Integrations & ecosystem
Marketplace

BuildOps maintains a public partner directory known as the BuildOps Partner Network. The directory lists certified implementation partners, native ERP connectors, and integrated technology partners across categories like fleet management, payroll, procurement, and field tools (including Azuga, Inspect Point, Kojo, Miter, Payabli, and Quadra).

Source: buildops.com: Integrations & ecosystem

Not verified from available source evidence: Unified API Support. Unavailable evidence is not a negative product verdict.

Accounting fit & implementation

Requires Implementer

Does not require a third-party Value-Added Reseller (VAR). BuildOps assigns an internal, dedicated Implementation Manager and project team to lead data migration, workflow configuration, and ERP integration.

Source: buildops.com: Accounting fit & implementation

Not verified from available source evidence: Certified Payroll, Accounting Method, WIP POC Support, Implementation Time. Unavailable evidence is not a negative product verdict.

Adoption & market position

Market Position

BuildOps is a cloud-based operational software platform purpose-built for commercial specialty trade contractors (including HVAC, electrical, plumbing, and mechanical). It unifies service management, project oversight, dispatching, time tracking, and financial reporting into a single system that integrates with major ERPs. The company reached unicorn status with a $1 billion valuation following a $127 million Series C funding round in March 2025, bringing total raised venture capital to over $226 million.

Source: siliconangle.com: Adoption & market position
Momentum

Rapidly growing and expanding. BuildOps is regarded as a modern, next-generation platform designed to replace legacy systems, disconnected spreadsheets, and tools historically optimized for general contractors rather than trade specialists. Its growth is driven by recent Series C funding ($127M in 2025) and ongoing product line expansion, including AI-driven predictive analytics and end-to-end commercial project management tools.

Source: siliconangle.com: Adoption & market position

Not verified from available source evidence: Customer Scale. Unavailable evidence is not a negative product verdict.

Finance-side evaluation reviewed 2026-10-06

What should an ERP integration acceptance test prove?

BuildOps connects to QuickBooks Online, QuickBooks Desktop, Sage Intacct, NetSuite and Viewpoint Spectrum/Vista, while explicitly excluding inventory from its QuickBooks Online integration. In API integrations, invoice PDF URLs populate only when invoices are emailed, and list-endpoint job statuses can lag detail-record statuses.

Content revision history · BuildOps integrations

These are Level evaluation questions. They do not certify your tenant, replace a vendor implementation test or prove complete financial records.

Read Level’s detailed finance guide

Displayed research carries source references (linked above). The original research includes an experience marker; implementation scope has not been independently reviewed for every marked tool. Fields without a cited URL, with unavailable source metadata, or with a known-dead citation are withheld. A cited URL does not certify claim support or current retrieval; citations have not all been individually re-verified. Topic reading lists provide background and do not support every claim. The AI-readiness tier is a transparent heuristic from cited data-access and AI research, not a vendor ranking. This is our assessment as of 2026, not advice; software features and pricing change, and vendors are welcome to correct anything here, verify current specifics with the vendor before deciding.

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