What it is
Field-service management (FSM) software providing dispatching, scheduling, estimating, invoicing, payment processing, customer management (CRM), and GPS fleet tracking.
Source: servicefusion.com: What it isAcquired; operating as a subsidiary of EverCommerce (NASDAQ: EVCM) since December 2020.
Source: vistapointadvisors.com: What it is2014
Source: pitchbook.com: What it isNot verified from available source evidence: Target User. Unavailable evidence is not a negative product verdict.
Pricing & cost
Service Fusion uses a flat-rate pricing model per company per month with unlimited users (no per-technician or per-seat fees), structured across three feature-based tiers: Starter, Plus, and Pro.
Source: capterra.com: Pricing & costPublic pricing for monthly billing is $245/month (Starter), $382/month (Plus), and $627/month (Pro). With annual billing (15% discount), costs are $208/month (Starter), $325/month (Plus), and $533/month (Pro). All plans cover unlimited users.
Source: capterra.com: Pricing & costService Fusion charges a mandatory or tier-dependent one-time implementation fee, starting at $199 for Starter and $399 for Plus/Pro. Broader onboarding and data migration packages range from $500 to $2,000.
Source: connecteam.com: Pricing & costNot verified from available source evidence: API Or Integration Fees. Unavailable evidence is not a negative product verdict.
API & data access
Not verified from available source evidence: Has API, API Type, API Access Gating, API Limitations, Data Export Options. Unavailable evidence is not a negative product verdict.
Native AI features
Not verified from available source evidence: AI Features Summary, AI Dispatch, AI Finance, AI Assistant Or MCP. Unavailable evidence is not a negative product verdict.
Integrations & ecosystem
Service Fusion provides direct native, bi-directional accounting integration exclusively with Intuit QuickBooks (including QuickBooks Online as well as QuickBooks Desktop Pro, Premier, and Enterprise). The accounting↔field sync is native for QuickBooks, synchronizing customers, products, services, work orders, invoices, and payments. Service Fusion does not natively integrate with other major trade/construction accounting platforms such as Sage Intacct, Foundation, or Xero; connections to those systems require third-party integration tools (e.g., Zapier), custom API development, or manual CSV exports.
Source: servicefusion.com: Integrations & ecosystemService Fusion maintains a public partner directory on its website ('Partners & Integrations'). The directory features integrated technology and service partners across categories such as accounting services (Baytek), payroll (Gusto), flat-rate pricing (Profit Rhino), expense management (Clyr, Coast), customer engagement and reviews (pulseM, Nexa), and lead generation/dispatching (Dispatch, LSArespond).
Source: servicefusion.com: Integrations & ecosystemNot verified from available source evidence: Unified API Support. Unavailable evidence is not a negative product verdict.
Accounting fit & implementation
Not verified from available source evidence: Certified Payroll, Accounting Method, WIP POC Support, Implementation Time, Requires Implementer. Unavailable evidence is not a negative product verdict.
Adoption & market position
Service Fusion reports serving over 6,000 contractor businesses and more than 40,000 active field and back-office users across 20+ residential and commercial service verticals.
Source: servicefusion.com: Adoption & market positionNot verified from available source evidence: Market Position, Momentum. Unavailable evidence is not a negative product verdict.
Related sources (topic background, not support for every fact):
- workyard.com: Adoption & market position
- servicetitan.com: Adoption & market position
- fieldcamp.ai: Adoption & market position
- tracxn.com: Adoption & market position
- marketscreener.com: Adoption & market position
- featuredcustomers.com: Adoption & market position
- servicefusion.com: Adoption & market position
- fieldpulse.com: Adoption & market position
- connecteam.com: Adoption & market position
- fieldcamp.ai: Adoption & market position
Displayed research carries source references (linked above). Fields without a cited URL, with unavailable source metadata, or with a known-dead citation are withheld. A cited URL does not certify claim support or current retrieval; citations have not all been individually re-verified. Topic reading lists provide background and do not support every claim. The AI-readiness tier is a transparent heuristic from cited data-access and AI research, not a vendor ranking. This is our assessment as of 2026, not advice; software features and pricing change, and vendors are welcome to correct anything here, verify current specifics with the vendor before deciding.
Other tools in field service management
- ServiceTitan: workable with effort
- BuildOps: workable with effort
- ServiceTrade: workable with effort
- Jobber: workable with effort
- Housecall Pro: workable with effort
- FieldEdge: not rated
See the whole picture
Service Fusion is one of 103 tools indexed for data access and AI research.