Field-service management

Service Fusion

Field-service management (FSM) software providing dispatching, scheduling, estimating, invoicing, payment processing, customer management (CRM), and GPS fleet tracking.

Not rated
Data access and AI assessment
Not verified
AI built into the product
Not verified
Product development signal
Small business
Business size
Tiered + per-tech plans
Pricing model
Data access not verified
Data access
Not verified
Certified payroll: wage reports required on some public works projects
Not verified
Accounting basis: when income and costs enter the books
Not verified
WIP / percentage of completion: progress and earnings on unfinished jobs

What it is

Category Desc

Field-service management (FSM) software providing dispatching, scheduling, estimating, invoicing, payment processing, customer management (CRM), and GPS fleet tracking.

Source: servicefusion.com: What it is
Ownership

Acquired; operating as a subsidiary of EverCommerce (NASDAQ: EVCM) since December 2020.

Source: vistapointadvisors.com: What it is

Not verified from available source evidence: Target User. Unavailable evidence is not a negative product verdict.

Pricing & cost

Pricing Model

Service Fusion uses a flat-rate pricing model per company per month with unlimited users (no per-technician or per-seat fees), structured across three feature-based tiers: Starter, Plus, and Pro.

Source: capterra.com: Pricing & cost
Typical Cost

Public pricing for monthly billing is $245/month (Starter), $382/month (Plus), and $627/month (Pro). With annual billing (15% discount), costs are $208/month (Starter), $325/month (Plus), and $533/month (Pro). All plans cover unlimited users.

Source: capterra.com: Pricing & cost
Implementation Cost

Service Fusion charges a mandatory or tier-dependent one-time implementation fee, starting at $199 for Starter and $399 for Plus/Pro. Broader onboarding and data migration packages range from $500 to $2,000.

Source: connecteam.com: Pricing & cost

Not verified from available source evidence: API Or Integration Fees. Unavailable evidence is not a negative product verdict.

API & data access

Not verified from available source evidence: Has API, API Type, API Access Gating, API Limitations, Data Export Options. Unavailable evidence is not a negative product verdict.

Native AI features

Not verified from available source evidence: AI Features Summary, AI Dispatch, AI Finance, AI Assistant Or MCP. Unavailable evidence is not a negative product verdict.

Integrations & ecosystem

Accounting Integrations

Service Fusion provides direct native, bi-directional accounting integration exclusively with Intuit QuickBooks (including QuickBooks Online as well as QuickBooks Desktop Pro, Premier, and Enterprise). The accounting↔field sync is native for QuickBooks, synchronizing customers, products, services, work orders, invoices, and payments. Service Fusion does not natively integrate with other major trade/construction accounting platforms such as Sage Intacct, Foundation, or Xero; connections to those systems require third-party integration tools (e.g., Zapier), custom API development, or manual CSV exports.

Source: servicefusion.com: Integrations & ecosystem
Marketplace

Service Fusion maintains a public partner directory on its website ('Partners & Integrations'). The directory features integrated technology and service partners across categories such as accounting services (Baytek), payroll (Gusto), flat-rate pricing (Profit Rhino), expense management (Clyr, Coast), customer engagement and reviews (pulseM, Nexa), and lead generation/dispatching (Dispatch, LSArespond).

Source: servicefusion.com: Integrations & ecosystem

Not verified from available source evidence: Unified API Support. Unavailable evidence is not a negative product verdict.

Accounting fit & implementation

Not verified from available source evidence: Certified Payroll, Accounting Method, WIP POC Support, Implementation Time, Requires Implementer. Unavailable evidence is not a negative product verdict.

Adoption & market position

Customer Scale

Service Fusion reports serving over 6,000 contractor businesses and more than 40,000 active field and back-office users across 20+ residential and commercial service verticals.

Source: servicefusion.com: Adoption & market position

Not verified from available source evidence: Market Position, Momentum. Unavailable evidence is not a negative product verdict.

Displayed research carries source references (linked above). Fields without a cited URL, with unavailable source metadata, or with a known-dead citation are withheld. A cited URL does not certify claim support or current retrieval; citations have not all been individually re-verified. Topic reading lists provide background and do not support every claim. The AI-readiness tier is a transparent heuristic from cited data-access and AI research, not a vendor ranking. This is our assessment as of 2026, not advice; software features and pricing change, and vendors are welcome to correct anything here, verify current specifics with the vendor before deciding.

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