Race to Modernize

Restoration & Remediation

Emergency physical work, insurance-driven. Very high coordination drag (insurance docs, adjusters, closeout) + cash-cycle pain = large AI + operating-leverage upside. Low lock-in.

76.8
Index score
70.5
AI-Resilience
how safe the work is from AI
83.1
AI-Leverage
profit AI can unlock
$10.3M
Median revenue

The numbers

What a restoration shop actually runs on. Published figures retain their citations and confidence badges. Research-pass counts describe repeated review runs, not independent evidence.

$22.64/hr
Median wage6 research passes · official source
34%
Job gross margin4 research passes · verified
6.3%
Net margin4 research passes · verified
47.5%
Recurring revenue4 research passes · limited support
35,000
US employment6 research passes · official source
$10.3M
Median company revenue
Customer economics

What could one customer property be worth to your trade?

Estimate one property, then compare the same scoped method with Level's measured building stock across all 50 states, DC, and 100 metros. Commercial and residential evidence stay separate, and every planning assumption is editable.

Value a commercial buildingValue a homeBrowse state and metro opportunity data

Download the canonical 2,265-row CSV. TradeIndex links to Level's source rather than copying the matrix.

The two axes

AI-Resilience

70.5
Physical/on-site coreHow much of the paid work requires hands-on, on-site skilled labor an AI agent cannot perform.
86
Disintermediation resistanceHow hard it is for an AI agent or platform to bypass the contractor and go direct.
64
AI-native entry barrierLicensing, trust, relationships, and physical presence that block AI-native new entrants.
66
Customer lock-inService agreements, recurring maintenance, and relationships that retain customers.
56

AI-Leverage

83.1
Coordination/back-office dragShare of cost/time in coordination, estimating, scheduling, billing, the work AI can orchestrate.
88
Operating-leverage step-changeMargin recoverable from mis-costed jobs, rework, billing lag, and cash trapped in open work.
86
Revenue expansionUpside from better bidding, pull-through, and new service lines AI can unlock.
74
Domain-data amplificationHow much the trade's proprietary job data compounds in value with AI (Level's core thesis).
80

Sub-score weights and definitions: methodology.

What does a restoration and remediation business sell for?

Restoration & Remediation businesses sell for 4x to 11x EBITDA. The multiple is set mostly by scale: small owner-operator shops (under $2M) trade at 4x to 6x, while scaled platforms ($10M to $25M+) reach 8x to 11x. Based on 2026 transactions. Large scaled platforms are a separate tier and have printed as high as 12x, documented below. That places restoration and remediation 5 of 13 trades on the index by top-of-range multiple.

Source: CT Acquisitions, 2026 · 5 research passes

Buyer tierCompany size (EBITDA)EV/EBITDA multiple
Tuck-in / add-onunder $2M4x to 6x
Regional platform$2M to $10M6x to 8x
National platform$10M to $25M+8x to 11x
Disaster restoration companies under $2M EBITDA trade at 4x to 6x EBITDA as add-ons or franchise platform targets, companies generating $2M to $10M EBITDA command 6x to 8x EBITDA, and scaled commercial-weighted platforms generating $10M to $25M+ EBITDA reach 8x to 11x or higher.
Source: CT Acquisitions, 2026

Above the range: documented platform transactions to 12x. The range above describes privately held restoration and remediation contractors, and its sources sample the lower middle market. Large scaled platforms and institutional recapitalizations have printed materially higher. These are reported separately rather than folded into the range, because a business that is not a national platform should not price itself off one.

HighGround Restoration Group: Formed by Trivest Partners in 2020, HighGround completed 13 add-on acquisitions and expanded revenue 12x before being acquired/recapitalized by PE firm Knox Lane in March 2025 (Business Wire, 2025, https://www.businesswire.com; PE Hub, 2023, https://www.pehub.com). 2.
Source: Business Wire (2025), PE Hub (2019, 2020, 2023), Kohlberg & Company Press Release (2021), Private Equity Stakeholder Project (2024), PitchBook (2024), and FirstService Corporation Public Filings (2024/2026).

Why buyers are active. The four largest firms hold 7.8% of this market, which is the fragmentation that makes a roll-up cheaper to assemble than to build. Source: U.S. Small Business Administration, 'Small Business Size Standards: Agriculture, Forestry, Fishing and Hunting; Mining, Quarrying, and Oil and Gas Extraction; Utilities; Construction', Proposed Rule, 85 FR 62239 (October 2, 2020), Table 4 'Size Standards Supported by Each Factor for Each Industry (Receipts)' at 85 FR 62248, column (6) headed 'Four-firm ratio (%)', row NAICS 238990 All Other Specialty Trade Contractors. Derived by SBA from the U.S. Census Bureau special tabulation of the 2012 Economic Census. · 1 research pass

Who is buying, and what they pay for

Buyer demand for US Restoration & Remediation businesses is exceptionally strong, driven by aggressive private equity (PE) roll-up strategies and active strategic corporate acquirers. PE sponsors have deployed over $6 billion across more than 50 platform companies, with transaction volumes rising by over 32% year-over-year. Strategic and PE buyers pay EBITDA valuation multiples ranging from 4x-7x for standard local/residential shops up to 7x-11x+ for scaled, commercial-weighted platforms. What buyers value most includes: (1) predictable, non-discretionary revenue backed by Third-Party Administrator (TPA) and Direct Repair Program (DRP) insurance carrier contracts; (2) low catastrophe (CAT) exposure, preferring non-storm recurring work to represent at least 80% to 85% of total revenue (keeping CAT work under 15%-20%); (3) high gross margins in core mitigation, mold, and biohazard services (70%-80%); (4) institutionalized management structures with minimal owner dependence; and (5) auditable regulatory, safety, and ESG compliance.

Source: CT Acquisitions (2026),; Capstone Partners (2025),; C&R Magazine (2024)

Named acquirers. Key private equity platforms and public strategic acquirers driving restoration consolidation include: 1. HighGround Restoration Group: Formed by Trivest Partners in 2020, HighGround completed 13 add-on acquisitions and expanded revenue 12x before being acquired/recapitalized by PE firm Knox Lane in March 2025 (Business Wire, 2025, https://www.businesswire.com; PE Hub, 2023, https://www.pehub.com). 2. ATI Restoration: Backed by TSG Consumer Partners, ATI acquired 15 restoration companies between November 2020 and April 2024, including Venturi Restoration / Response Team 1 and Four Seasons Restoration (PE Stakeholder Project, 2024, https://pestakeholder.org; PitchBook, 2024, https://pitchbook.com). 3. BluSky Restoration Contractors: Jointly acquired by Partners Group and Kohlberg & Company in October 2021 (with Dominus Capital retaining a minority stake), BluSky acquired 10 regional restoration companies between December 2021 and December 2023, following prior additions such as HARBRO (Kohlberg & Co, 2021, https://www.kohlberg.com; PE Hub, 2020, https://www.pehub.com). 4. Cotton Holdings / Cotton Commercial USA: Backed by Sun Capital Partners (2020-2025), Cotton acquired regional provider 24 Restore in January 2024 (PE Stakeholder Project, 2024, https://pestakeholder.org). 5. FirstService Corporation (TSX/NASDAQ: FSV): Public strategic consolidator operating FirstOnSite Restoration and Paul Davis; acquired Global Restoration Holdings for $505 million in 2019 and Soundcore-backed Roofing Corp of America for $413 million in December 2023 (PE Hub, 2019/2023, https://www.pehub.com).

Source: Business Wire (2025), PE Hub (2019, 2020, 2023), Kohlberg & Company Press Release (2021), Private Equity Stakeholder Project (2024), PitchBook (2024), and FirstService Corporation Public Filings (2024/2026).

A multiple is applied to adjusted EBITDA, and for most contractors that earnings figure is the contested part: job costing that misallocates labor, untracked work in progress, and un-normalized owner compensation all move it before any multiple applies, and a buyer recomputes it in diligence. Level CFO publishes the operating side of that, contractor margin and cash benchmarks by trade. Compare every trade’s multiple side by side on what trade businesses sell for.

The research

Published numbers retain citations from public sources such as BLS/OEWS, licensing boards, permit records, and public filings. Badges show confidence and repeated research-pass counts. Pass counts are workflow metadata, not counts of independent evidence sources.

Labor & workforce

Wages & compensation

Median Hourly Wage6 research passes · official source$22.64
Median Annual Wage6 research passes · official source$47K
Pct25 Hourly Wage6 research passes · official source$18.65
Pct75 Hourly Wage6 research passes · official source$28.22
Pct90 Hourly Wage6 research passes · official source$37.26
Pct10 Hourly Wage6 research passes · official source$16.75
Sources (1)
  • U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2023

Employment

Us Employment6 research passes · official source35,000
Projected 10yr Growth6 research passes · official source3.75%
Annual Openings5 research passes · high confidence3,100
Projected 10yr Net Change6 research passes · official source1,200
Sources (4)
  • U.S. Bureau of Labor Statistics Occupational Outlook Handbook (2024)
  • Trade Economy Index research synthesis: median of 4 cited research inputs: U.S. Bureau of Labor Statistics Occupational Outlook Handbook (2024-2034), | BLS Occupational Outlook Handbook (2024-2034 Projections), https://www.bls.gov/ooh/about/data-for-occupations-not-covered-in-detail.htm | U.S. Bureau of Labor Statistics, Employment Projections program (2024-2034), Table 1.2 Occupational Projections and Worker Characteristics, https://www.bls.gov/emp/tables/occupational-projections-and-worker-characteristics.htm | U.S. Bureau of Labor Statistics Employment Projections, Table 1.2 Occupational Projections, 2024-2034, and Worker Characteristics, 2024 (https://www.bls.gov/emp/tables/occupational-projections-and-characteristics.htm
  • U.S. Bureau of Labor Statistics Employment Projections (2024-2034)
  • U.S. Bureau of Labor Statistics Occupational Outlook Handbook (2024-2034)

Labor shortage

Unfilled Openings5 research passes · medium298,000
Vacancy Rate5 research passes · medium3.5%
Vacancy Rate Pct Shared Across7%

Shortage Note. The U.S. construction and specialty trade industry must attract an estimated 349,000 net new workers in 2026, beyond normal hiring, to meet demand and balance labor supply with project requirements.

Vacancy Rate Pct Note. This figure is an industry-wide benchmark, not a per-trade measurement: the same value is published for 7 trade or segment records in this dataset. Read it as the specialty-trade baseline, not as a finding that distinguishes this trade from another.

Sources (2)
  • U.S. Bureau of Labor Statistics (BLS) Job Openings and Labor Turnover Survey (JOLTS), 2026
  • Associated Builders and Contractors (ABC) 2026 Construction Workforce Shortage Release, 2026

Workforce aging

Median Worker Age6 research passes · official source45.2
Pct Over 556 research passes · official source26.85

Retirement Note. According to Restoration Brokers of America data reported in Restoration & Remediation (R&R) Magazine, 65% of restoration business owners are baby boomers, with only 7% passing ownership to family members and 70% transitioning to outside buyers or investors.

Sources (3)
  • U.S. Bureau of Labor Statistics, Current Population Survey, Table 18b. Employed persons by detailed industry and age (
  • Trade Economy Index research synthesis: median of 1 cited research input: U.S. Bureau of Labor Statistics, Current Population Survey (CPS) Household Data, Table 18b: Employed persons by detailed industry and age ('Waste management and remediation services': 146,000 aged 55+ out of 568,000 total employed), 2024
  • Restoration & Remediation (R&R) Magazine / Restoration Brokers of America (

Training pipeline

Apprenticeship Enrollment4 research passes · verified2,684
Annual Completions2 research passes · limited support215

Pipeline Gap Note. The U.S. Bureau of Labor Statistics projects approximately 5,000 annual job openings for Hazardous Materials Removal Workers (SOC 47-4041) between 2024 and 2034, primarily driven by worker replacement needs. However, U.S. DOL Apprenticeship.gov notes that SOC 47-4041 is not currently approved as a standalone Registered Apprenticeship Program, highlighting a pipeline gap where new entrants rely on short-term on-the-job or employer training rather than formal registered apprenticeship pipelines.

Sources (3)
  • U.S. Department of Labor, Employment and Training Administration, Registered Apprenticeship National Results FY 2021 (Industry Sector: Administrative and Support and Waste Management and Remediation Services), 2021
  • Trade Economy Index research synthesis: median of 2 cited research inputs: U.S. Department of Labor, Employment and Training Administration (ETA), 'Registered Apprenticeship National Results FY 2020', 2020, | National Center for Education Statistics (NCES), Integrated Postsecondary Education Data System (IPEDS) 2024 Completions Data (CIP 15.0508: Hazardous Materials Management and Waste Technology/Technician
  • U.S. Bureau of Labor Statistics, 'Occupational Projections: Hazardous Materials Removal Workers', 2024, and U.S. Department of Labor, Apprenticeship.gov Occupation Finder, 2024

Immigration reliance

Pct Foreign Born5 research passes · medium36.2

Visa Dependence Note. Restoration and remediation trades, including hazardous materials removal workers (SOC 47-4041), utilize the H-2B Temporary Non-Agricultural Worker visa program administered by the U.S. Department of Labor for seasonal and temporary labor. The sector also relies on naturalized citizens, Lawful Permanent Residents (LPRs), undocumented workers, and Temporary Protected Status (TPS) holders.

Sources (2)
  • National Association of Home Builders (NAHB) analysis of U.S. Census Bureau American Community Survey (ACS) Public Use Microdata Sample (PUMS)
  • U.S. Department of Labor (DOL) Office of Foreign Labor Certification H-2B Temporary Non-Agricultural Program

Unionization

Union Membership5 research passes · medium11.6%

Prevailing Wage Note. Environmental remediation and disaster restoration work performed under federal or federally assisted contracts are subject to Davis-Bacon and Related Acts (DBRA) and Service Contract Act (SCA) prevailing wage requirements. Davis-Bacon wage determinations published on SAM.gov establish mandatory prevailing wage rates and fringe benefits for classifications such as Hazardous Materials Removal Workers and Abatement Laborers (commonly represented by trade unions including LiUNA and IUPAT), including mandated premium pay for certified hazmat work.

Sources (2)
  • U.S. Bureau of Labor Statistics, Union Members - 2024 News Release (
  • U.S. Department of Labor Wage and Hour Division / SAM.gov Wage Determinations (2026)

Licensing & credentials

States Requiring License4 research passes · medium46

Bonding Note. State contractor licensing boards generally require contractors to maintain valid general liability insurance (typically with limits ranging from $100,000 to $2,000,000 per occurrence depending on license classification and project scale) and workers' compensation coverage, along with a surety bond (e.g., California statutory requirement of a $25,000 contractor bond under B&P Code §7071.6).

Reciprocity Note. No federal reciprocity framework exists for restoration and remediation contractors; multi-state operators must maintain active licenses in each operating jurisdiction. However, examination reciprocity and license endorsement are facilitated through the NASCLA Accredited Examination (accepted across 16-18 participating states) and selective bilateral reciprocal agreements between state licensing boards (e.g., CA, AZ, NV, LA, MS).

Sources (3)
  • National Association of State Contractors Licensing Agencies (NASCLA) Contractor State Licensing Information Directory (2025)
  • California Contractors State License Board (CSLB) Bond & Insurance Requirements (2025)
  • California Contractors State License Board (CSLB) Reciprocity Requirements (2025)

Market structure & size

Market size

Market Size3 research passes · medium$7.2B
Cagr3 research passes · medium4%
Cagr Forecast Window2024-2029
Sources (2)
  • IBISWorld, Damage Restoration Services in the US, 2025
  • IBISWorld, Damage Restoration Services in the US Industry Report (2025)

Firm counts

Num Establishments6 research passes · official source40,302
Num Firms6 research passes · official source39,784
Avg Employees Per Firm6 research passes · official source7.42
Sources (1)
  • U.S. Census Bureau, Statistics of U.S. Businesses (SUSB) -

Fragmentation

Top4 Firm Share1 research pass · official source7.8%

Mom And Pop Share Note. The U.S. Damage Restoration Services industry is highly fragmented, with no individual company holding a market share greater than 5%. In addition, U.S. Census Bureau Statistics of U.S. Businesses (SUSB) data indicates that independent small businesses and operators with fewer than 500 employees account for 68.2% of industry employment in NAICS 562910.

Sources (2)
  • U.S. Small Business Administration, 'Small Business Size Standards: Agriculture, Forestry, Fishing and Hunting; Mining, Quarrying, and Oil and Gas Extraction; Utilities; Construction', Proposed Rule, 85 FR 62239 (October 2, 2020), Table 4 'Size Standards Supported by Each Factor for Each Industry (Receipts)' at 85 FR 62248, column (6) headed 'Four-firm ratio (%)', row NAICS 238990 All Other Specialty Trade Contractors. Derived by SBA from the U.S. Census Bureau special tabulation of the 2012 Economic Census.
  • IBISWorld, Damage Restoration Services in the US (Report OD6278, April 2025), U.S. Census Bureau, Statistics of U.S. Businesses (SUSB 2022 File

Franchise penetration

Franchise Penetration5 research passes · medium36%

Franchise Trend Note. Independent restoration companies face increasing competition and market share pressure from private equity-backed consolidators and expanding franchise networks, driving ongoing industry consolidation due to scale advantages, technology adoption, and preferred relationships with insurance third-party administrators (TPAs).

Sources (2)
  • C&R Magazine (2023 C&R State of the Industry Report)
  • C&R Magazine (2025)

Business formation rate

Annual New Firm Formation2 research passes · verified2,948
Annual Closure Rate5 research passes · medium9.4%
Survival 5yr5 research passes · high confidence48.9%
Sources (3)
  • U.S. Census Bureau (2023), Business Dynamics Statistics
  • U.S. Census Bureau, Business Dynamics Statistics (BDS) (covering Sector 56: Administrative and Support and Waste Management and Remediation Services)
  • U.S. Bureau of Labor Statistics, Business Employment Dynamics (BED), Table 7: Survival of Private Sector Establishments by Opening Year (Administrative and Waste Services, NAICS 56), 2024 release

Unit economics

Margins

Gross Margin4 research passes · verified34%
Operating Margin4 research passes · medium7.3%
Net Margin4 research passes · verified6.3%
Sources (3)
  • FirstService Corporation 2024 Form 10-K ( / https://www.firstservice.com); cross-checked with Clean Harbors, Inc. 2024 Form 10-K gross margin of 31.0% (https://www.sec.gov
  • Trade Economy Index research synthesis: median of 3 cited research inputs: CFMA 2025 Construction Financial Benchmarker (All Respondents EBIT Margin), | FirstService Corporation (FirstService Brands Segment - FirstOnSite & Paul Davis Restoration), 2024 Form 10-K, https://www.sec.gov/ix?doc=/Archives/edgar/data/0001630138/000163013825000008/fsv-20241231.htm | Clean Harbors, Inc. 2024 Form 10-K ($670.2M income from operations on $5.89B revenue = 11.38%, https://www.sec.gov); cross-checked with FirstService Corporation 2024 Form 10-K operating margin of 6.2% (https://www.sec.gov
  • IBISWorld Industry Report 6278: Damage Restoration Services in the US (2024, ); cross-checked with CFMA 2025 Construction Financial Benchmarker FY2024 Specialty Trade pre-tax net margin of 7.7% (https://cfma.org) and Clean Harbors 2024 Form 10-K net margin of 6.8% (https://www.sec.gov

Cost structure

Labor Pct Of Revenue4 research passes · medium29.25
Materials Pct Of Revenue3 research passes · medium35
Sga Overhead5 research passes · medium23.8%
Sources (3)
  • Trade Economy Index research synthesis: median of 4 cited research inputs: CFMA 2025 Construction Financial Benchmarker Executive Summary (Base payroll & related expenses for Specialty Trade Contractors, FY 2024 data) | Siana Marketing Contractor Profit Margin Study (benchmarked against CFMA Financial Benchmarker and IBISWorld data), 2025, cross-checked against CFMA 2024 Financial Benchmarker (Specialty Trades Base Payroll 7.2% of revenue), 2024, https://cfma.org | IBISWorld Damage Restoration Services in the US Industry Report (Wages as % of Revenue Benchmark), 2025, https://www.ibisworld.com/united-states/market-research-reports/damage-restoration-services-industry | CFMA 2024 Financial Benchmarker (Specialty Trade Contractors Benchmarks
  • Siana Marketing Contractor Profit Margin Study (benchmarked against CFMA Financial Benchmarker and IBISWorld data), 2025
  • FirstService Corporation Form 10-K Annual Report (parent of FirstOnSite Property Restoration and Paul Davis Restoration), 2025, cross-checked against CFMA 2024 Financial Benchmarker (Specialty Trade Contractors Overhead range 18.0%-25.0%), 2024, https://cfma.org

Productivity

Revenue Per Employee4 research passes · medium$191K
Sources (1)
  • U.S. Census Bureau, 2017 Economic Census (NAICS 562910 - Remediation Services)

Seasonality

Peak Period Note. Restoration operations experience peak revenue and profitability during the second and third quarters (Q2 and Q3), driven by severe summer storm activity, hurricanes, and flood events, with secondary winter surges following regional freeze-and-thaw weather patterns. Demand is heavily dictated by event-driven weather phenomena.

Cyclicality Note. The damage restoration services industry exhibits low cyclicality and high resilience to general economic downturns, as client demand is primarily non-discretionary and event-driven by natural disasters, plumbing bursts, mold, and fire damage. Over 58% of disaster restoration spending is funded directly through commercial and residential insurance claims.

Sources (2)
  • FirstService Corporation - Annual Information Form for the Year Ended December 31, 2025 (2026)
  • IBISWorld - Damage Restoration Services in the US Industry Report 6278 (2025)

Cash & working capital

Cash cycle

Dso Days4 research passes · high confidence57.3 days
Dpo Days3 research passes · verified33.4 days
Cash Conversion Cycle Days3 research passes · verified26.8 days
Sources (3)
  • Trade Economy Index research synthesis: median of 4 cited research inputs: CFMA 2025 Construction Financial Benchmarker, 2025 | FirstService Corporation Annual Financial Metrics (GuruFocus, 2024, ) | CFMA / Renewable Energy World, 'Addressing Working Capital Bottlenecks in Utility Infrastructure' (Neil Shah, President & CEO, CFMA), 2026 | CFMA Construction Financial Benchmarker (2024), https://www.cfma.org/benchmarker; cross-checked with FirstService Corporation FY 2024 Form 40-F / Form 10-K (2025), https://www.sec.gov (FirstOnSite/FirstService parent company calculated DSO of ~66.3 days
  • CFMA Construction Financial Benchmarker (2024)
  • CFMA Construction Financial Benchmarker (2024), (CCC = DIO 3.6 + DSO 56.6 - DPO 33.4 = 26.8 days

Bad debt

Bad Debt Write Off4 research passes · verified0.187%
Collection Rate3 research passes · high confidence85.1%
Collection Rate Pct Shared Across23%

Collection Rate Pct Note. This figure is an industry-wide benchmark, not a per-trade measurement: the same value is published for 23 trade or segment records in this dataset. Read it as the specialty-trade baseline, not as a finding that distinguishes this trade from another.

Sources (2)
  • FirstService Corporation 2023 Form 40-F (referencing 2023 10-K)
  • Level CFO, State of Contractor Finance (incorporating CFMA and SEC benchmark data), 2026

AI exposure & technology

AI task exposure

Pct Physical Onsite Work4 research passes · verified75
Pct Cognitive Backoffice Work4 research passes · verified15

Task Breakdown Note. In restoration and remediation trades (such as SOC 47-4041.00 Hazardous Materials Removal Workers), roughly 59% of work time is devoted to physical, on-site labor including assembling containment barriers, operating specialized removal tools/heavy equipment, decontaminating structures, and maneuvering in unpredictable physical environments (low technical automation potential). The remaining 41% consists of cognitive, coordination, and back-office tasks, including inspecting sites for safety hazards, recording operational/environmental logs, communicating with supervisors and property owners, and administrative compliance reporting (high automation potential via AI and workflow software).

Ai Resistant Work. Physical, hands-on tasks on job sites remain highly resistant to AI and automation due to the need for manual labor, spatial dexterity, and complex real-time physical assessments. Hard-to-replace physical tasks include water extraction, setting up structural drying equipment (dehumidifiers, air movers), constructing plastic containment zones and negative air pressure barriers, tearing out mold- or water-damaged drywall and flooring, soot wiping, chemical microbial spraying, and biohazard remediation. Additionally, on-site structural safety triage, such as evaluating gas, electrical, or structural stability risks in post-disaster environments, and providing face-to-face empathetic communication with traumatized property owners require human judgment and interpersonal skills.limited support

Automatable Work. Back-office, coordination, estimating, and documentation tasks are the most automatable functions in restoration. Key automatable areas include: (1) Estimating & Sketching: Converting smartphone photos, 360-degree scans, and thermal imagery into floor plans and line-item estimates mapped to Xactimate codes. (2) Compliance & Quality Pre-Audits: Cross-checking field documentation and drying logs against IICRC standards (S500 for water, S520 for mold) and carrier/TPA guidelines to catch missing photos or code errors before billing. (3) Field-to-Office Coordination & Scheduling: Automated dispatching, job route optimization, moisture log synchronization, and automated carrier status updates. (4) Knowledge Retrieval & Training: Providing field technicians with real-time, natural-language lookup of company SOPs and technical manuals.limited support

Sources (4)
  • Brookings Institution (2019), 'Automation and Artificial Intelligence: How machines are affecting people and places'
  • McKinsey Global Institute (2017), 'A Future That Works: Automation, Employment, and Productivity'
  • O*NET OnLine (2026), U.S. Department of Labor, '47-4041.00 - Hazardous Materials Removal Workers'
  • C&R Magazine & KnowHow - State of the Restoration Industry Report (2025): | Restoration Industry Association - RIA AI Currents (2025): https://www.restorationindustry.org | Cleaning & Restoration (C&R) Magazine - Encircle and Verisk Integration (2023): https://www.randrmagonline.com | ATI Restoration - Press Release on KnowHow AI Deployment (2025): https://www.atirestoration.com | TryKnowHow - AI in Property Restoration (2026): https://www.tryknowhow.com

Field-service software

Fsm Adoption1 research pass · medium65%
Dominant Fsm SoftwareDASH (CoreLogic / Next Gear Solutions)
Sources (2)
  • Trade Economy Index research synthesis: median of 1 cited research input: C&R Magazine State of the Industry Report, 2023
  • C&R Magazine 2023 State of the Industry Report, 2023

Accounting technology

Common Accounting Software. QuickBooks (QuickBooks Online and QuickBooks Enterprise) serves as the primary accounting software backbone for small-to-midsize US restoration and remediation contractors, while larger or enterprise-scale firms commonly use construction- and trade-specific ERP platforms such as Sage (Sage 100 Contractor, Sage 300 CRE, Sage Intacct), Foundation Software, Acumatica, and NetSuite.

Integration Gap Note. A survey of 200 restoration contractors conducted by the Restoration Industry Association (RIA) revealed that firms using disconnected, generic field and administrative tools spend between 8 to 15 hours weekly on manual data workarounds. Additionally, industry-wide construction technology benchmark data shows that 51% of contractors manually transfer data between operational applications and accounting systems due to a lack of software integrations.

Sources (2)
  • Agiled, 'Best Tools for Restoration Companies: 13 Platforms to Run a Modern Water, Fire & Mold Restoration Business in 2026', 2026
  • Restoration Industry Association (RIA) 2024 Survey reported in Pushleads, 'Restoration Company CRM and Software Comparison 2026', 2026, and JBKnowledge Construction Technology Report reported in Hitachi Solutions, 'Why Technology Integration is Key to Success in Construction', 2023

AI adoption

Ai Adoption Rate5 research passes · medium84%

Use Cases. Email writing and customer communication, damage assessment photo tagging and job site documentation, preliminary scoping and cost estimating, real-time technician field guidance and SOP knowledge management, marketing and lead generation, and project scheduling.

Adoption Examples. Documented adoption examples and studies in the trade include: (1) C&R Magazine & KnowHow State of the Restoration Industry Report (2025/2026), which surveyed restoration contractors and found over 84% embrace or are open to AI, with 67.5% using generative AI and 46.2% using industry-specific AI software, primarily targeting estimating/documentation (36%) and employee training (22%). (2) Encircle & Verisk Integration (2023), which introduced automated floor-plan sketch generation directly into Xactimate ESX files, cutting sketch turnaround to under 6 hours and eliminating manual drafting. (3) ATI Restoration Partnership with KnowHow (2025), where one of North America's largest disaster restoration companies deployed an AI knowledge assistant enterprise-wide to standardize onboarding, SOP lookups, and multilingual operational compliance. (4) Restoration Industry Association (RIA) Agentic AI Framework (2025), which highlights multi-agent AI systems (Model Context Protocol / Agent-to-Agent) orchestrating Safety, Moisture, and Claims workflows to pre-build site plans and triage field imagery.limited support

Sources (2)
  • C&R Magazine & KnowHow 2026 State of the Industry Report (2026)
  • C&R Magazine & KnowHow - State of the Restoration Industry Report (2025): | Restoration Industry Association - RIA AI Currents (2025): https://www.restorationindustry.org | Cleaning & Restoration (C&R) Magazine - Encircle and Verisk Integration (2023): https://www.randrmagonline.com | ATI Restoration - Press Release on KnowHow AI Deployment (2025): https://www.atirestoration.com | TryKnowHow - AI in Property Restoration (2026): https://www.tryknowhow.com

Channel & disintermediation

Lead-gen platforms

Marketplace Penetration4 research passes · medium1.5%
Platform Take Rate5 research passes · high confidence10%
Marketplace Penetration Pct Shared Across11
Platform Take Rate Pct Shared Across13%

Platforms Note. Shared lead platforms such as Angi, HomeAdvisor, and Thumbtack charge restoration contractors between $15 and $150 per lead (averaging ~$85 per lead on Angi), but shared leads yield lower close rates of 5% to 15%. Dedicated exclusive water damage restoration leads range from $100 to $700+ per lead (averaging $542 nationally) with conversion rates between 20% and 40%.

Marketplace Penetration Pct Note. This figure is an industry-wide benchmark, not a per-trade measurement: the same value is published for 11 trade or segment records in this dataset. Read it as the specialty-trade baseline, not as a finding that distinguishes this trade from another.

Platform Take Rate Pct Note. This figure is an industry-wide benchmark, not a per-trade measurement: the same value is published for 13 trade or segment records in this dataset. Read it as the specialty-trade baseline, not as a finding that distinguishes this trade from another.

Sources (3)
  • Angi Inc. SEC Filings & Investor Earnings Reports (2024) [ cross-checked with Carpet Cleaning Digital / IBISWorld Market Analysis (2025) [https://carpetcleaningdigital.com/industry-statistics-2025/]
  • Angi Inc. Q1 2026 Shareholder Letter & Earnings Presentation (2026)
  • PushLeads Restoration Marketing Benchmark Report (2026), ResultCalls Water Damage Lead Pricing Report (2025), https://www.resultcalls.com; PipelineOn Trade Lead Generation Analysis (2026), https://www.pipelineon.com

Customer-acquisition mix

Pct Referral5 research passes · medium93
Pct Digital3 research passes · medium57
Pct Marketplace2 research passes · medium21.605
Sources (3)
  • Cleanfax 2026 Restoration Benchmarking Survey Report (2026), . Cross-checked with Restoration Industry Association (RIA) 2024 survey data reporting 30-40% of total revenue generated through formal referral programs.
  • Marketing LTB / Webtonic 2026 Restoration Digital Marketing Benchmarks
  • Trade Economy Index research synthesis: median of 2 cited research inputs: Restoration & Remediation (R&R) Magazine State of the Industry Study, | Cleanfax 2023 Restoration Benchmarking Survey Report, 2023

Insurance & warranty

Home Warranty Penetration5 research passes · medium5%

Intermediation Note. Insurance carriers and Third-Party Administrators (TPAs) intermediate the contractor-customer relationship by controlling work assignment dispatches through preferred vendor networks, dictating price structures via required software line-item platforms (e.g., Xactimate/Symbility) or program rate cards, enforcing strict response SLAs and compliance metrics, and directly auditing scopes and issuing payment approvals.

Sources (2)
  • ConsumerAffairs, 2024
  • Restoration & Remediation Magazine, 2024

Lock-in & expansion

Recurring-revenue mix

Recurring Revenue4 research passes · limited support47.5%

Recurring Note. The US Restoration & Remediation trade is fundamentally non-recurring and event-driven, with over 80% of revenue originating from emergency insurance claims (IBISWorld, 2025). Public filings such as FirstService Corporation's Form 10-K note that restoration operations (FirstOnSite, Paul Davis) generate revenue primarily through non-recurring claims and weather/disaster events rather than recurring contracts. However, industry M&A analyses and trade press (CT Acquisitions, Cleanfax) report that high-performing commercial operators target a 15% to 25% recurring program revenue layer through Priority Service Agreements (PSAs) and standing commercial vendor contracts with REITs, healthcare, and property management accounts.

Sources (2)
  • Trade Economy Index research synthesis: median of 4 cited research inputs: CT Acquisitions Restoration M&A Playbook (2026) - ; Cleanfax (2024) - https://www.cleanfax.com | CT Acquisitions, 2026 Restoration M&A Playbook, https://ctacquisitions.com | FirstService Corporation FY2024 Annual Information Form / SEC Form 40-F (2025), https://www.sec.gov/edgar/browse/?CIK=0001099290 | FirstService Corporation, Form 40-F Annual Report (2025), https://www.sec.gov
  • FirstService Corporation 2024 Form 10-K - ; IBISWorld Damage Restoration Services in the US Report (2025) - https://www.ibisworld.com/ ; CT Acquisitions Restoration M&A Playbook (2026) - https://www.ctacquisitions.com/ ; Cleanfax (2024) - https://www.cleanfax.com

Contract terms

Typical Contract Length Months4 research passes · verified24
Renewal Rate4 research passes · medium92.5%

Stickiness Note. Property restoration and remediation service agreements typically allow cancellation by either party on 30 to 90 days' notice, but exhibit high customer stickiness and long tenure (mid-90% retention rate). Stickiness is driven by the essential nature of emergency property restoration and pre-disaster Emergency Response Agreements (ERAs) or Master Service Agreements (MSAs), which establish pre-approved pricing and vendor priority without requiring upfront minimum commitments.

Sources (3)
  • FirstService Corporation 2022 Annual Information Form (2022) - ; Cotton Commercial USA / OMNIA Partners Master Service Agreement (2021) - https://www.omniapartners.com
  • Trade Economy Index research synthesis: median of 4 cited research inputs: FirstService Corporation 2022 Annual Information Form (2022) - | FirstService Corporation Form 10-K / Annual Information Form (2025), https://www.firstservice.com | FirstService Corporation, Form 10-K Annual Report (2003), https://www.sec.gov | Restoration & Remediation (R&R) Magazine, Industry Trends & M&A Updates (2024, https://www.randrmagonline.com); cross-checked with Bridgemarq Real Estate Services Public Disclosures (2024, https://www.sec.gov
  • FirstService Corporation 2022 Annual Information Form (2022) - ; FirstService Residential / FirstOnSite Master Service Agreement Guide (2024) - https://www.fsresidential.com

Cross-sell & expansion

Upsell Attach1 research pass · medium55%

Cross Sell Note. In the property restoration and remediation trade, operators focus adjacent-service expansion on transitioning emergency mitigation (water extraction, drying, fire, mold) into full structural reconstruction and contents restoration. Multi-brand platforms like FirstService (Paul Davis Restoration and First Onsite) utilize a single-source full-service model across mitigation, contents cleaning, mold remediation, and rebuilds to maximize claim dollar retention and cross-sell across residential and commercial accounts.

Sources (2)
  • Trade Economy Index research synthesis: median of 1 cited research input: Restoration Industry Association (RIA), Cost of Doing Business Report, 2024
  • FirstService Corporation 2025 Annual Report / SEC Form 40-F (2025)

Entry barriers & data

Capital intensity

Startup Cost5 research passes · medium$272K
Capex Pct Of Revenue5 research passes · high confidence2.32

Equipment Note. Restoration and remediation trades require emergency response service vehicles/truck fleets, specialized structural drying equipment (industrial dehumidifiers, air movers, HEPA air scrubbers), moisture mapping meters, personal protective equipment, and a commercial warehouse/facility for equipment staging and content restoration.

Sources (3)
  • Servpro 2024 Franchise Disclosure Document (FDD), Item 7 ($241,270 to $301,775 total initial investment range; midpoint $271,523) ; cross-checked with PuroClean 2024 Franchise Disclosure Document (FDD), Item 7 ($226,280 to $262,145 total initial investment range) ().
  • FirstService Corporation Annual Management's Discussion and Analysis (MD&A), 2025, ($127.7 million capital expenditures on $5,497.5 million in total revenues)
  • ANSI/IICRC S500 Standard for Professional Water Damage Restoration (2021)

Regulatory burden

Permit Burden Note. US restoration and remediation operators face complex, multi-layered regulatory mandates across federal, state, and local safety and environmental codes. Under OSHA Standard 29 CFR 1926.1153 (Respirable Crystalline Silica), contractors disturbing silica-containing materials like drywall and concrete must maintain written exposure control plans, air-monitoring records, or Table 1 engineering controls when exposure risks exceed the 50 µg/m³ Permissible Exposure Limit (PEL) (OSHA, 2023; Cleanfax, 2023). OSHA Standard 29 CFR 1926.1101 mandates annual mandatory asbestos awareness training, respiratory protection programs, and fit testing whenever workers potentially contact asbestos-containing materials (Restoration Industry Association, 2024). Additionally, under the EPA Lead Renovation, Repair, and Painting (RRP) Rule (40 CFR Part 745), any restoration activity disturbing >6 sq. ft. of interior or >20 sq. ft. of exterior paint in pre-1978 target housing requires EPA firm certification, on-site certified renovators, strict containment protocols, and post-cleanup verification (EPA, 2024; NAHB, 2024).

Compliance Cost Note. Direct compliance costs impose significant financial overhead on restoration operators. Under EPA RRP rules, firms must pay a $300 federal firm certification fee every 5 years (or up to $550 in state-delegated programs) plus mandatory 8-hour lead renovator accredited training courses ($150-$300 per employee) and service administrative fees (Sublynk, 2026; LeadSafeFiling, 2026). Failing to comply results in massive legal penalties: EPA RRP non-compliance fines reach up to $48,762 per day per violation (Sublynk, 2026; Tennessee Contractor Authority, 2024), while OSHA maximum penalties stand at $13,653 per serious violation and up to $136,532 per willful or repeated violation (Cleanfax, 2023).

Regulatory Tailwind Note. Evolving environmental and building energy regulations create structural demand tailwinds for professional remediation contractors. Under the EPA American Innovation and Manufacturing (AIM) Act Technology Transitions Rule (40 CFR Part 84), the federal 85% phase-down of high-GWP hydrofluorocarbons (HFCs) like R-410A by 2036 mandates a transition to low-GWP refrigerants (e.g. A2L refrigerants <700 GWP) and strict leak repair and recovery standards for structural drying and dehumidification equipment (EPA AIM Act, 2024; Holland & Knight, 2026). Furthermore, the EPA's March 2024 Final Rule under TSCA Section 6 banning ongoing uses of chrysotile asbestos elevates demand for professional hazard containment and environmental abatement (EPA, 2024). Finally, state and municipal adoptions of the 2021 and 2024 International Energy Conservation Codes (IECC) enforce enhanced envelope sealing, thermal boundary restoration, and moisture control standards during post-loss property rebuilds (ICC / NAHB, 2024).

Sources (3)
  • OSHA Standard 29 CFR 1926.1153 (); Restoration Industry Association (RIA) Compliance Matrix (2024, https://www.restorationindustry.org); Cleanfax Silica Analysis (2023); National Association of Home Builders (NAHB) RRP Summary (2024, https://www.nahb.org
  • Sublynk Certification Guidelines (2026, ); Tennessee Contractor Authority RRP Analysis (2024, https://tennesseecontractorauthority.com); LeadSafeFiling Cost Analysis (2026, https://leadsafefiling.com); Cleanfax Enforcement Penalty Summary (2023
  • EPA AIM Act Technology Transitions Rule (2024, ); Holland & Knight Regulatory Update (2026, https://www.hklaw.com); EPA TSCA Section 6 Chrysotile Asbestos Final Ban (March 2024); International Code Council 2024 IECC (2024, https://www.iccsafe.org); NAHB IECC Code Analysis (2024, https://www.nahb.org

Data assets

Iot Telemetry Penetration4 research passes · verified18.2%

Data Assets Note. The restoration and remediation trade accumulates structured asset and job site data, including IoT environmental telemetry (temperature, relative humidity, and moisture content), equipment runtime and GPS/location tracking via Bluetooth beacons, job-site damage imagery, 3D floor scans, and standardized line-item cost estimates and scopes.

Sources (2)
  • C&R Magazine & KnowHow, 2023 C&R State of the Industry Report (2023)
  • Restoration & Remediation Magazine, 2026

M&A, PE & valuation

Consolidation

Consolidation Activity. The US Restoration & Remediation trade is experiencing highly intense Private Equity (PE) roll-up and consolidation activity. According to a report by the Private Equity Stakeholder Project (2024, https://pestakeholder.org), PE investments in the disaster recovery sector soared 77% from 2020 to 2021 and peaked again in 2023, driven by high industry fragmentation and rising demand from climate and extreme weather events, with PE firms acquiring stakes in at least 49 disaster restoration companies between late 2023 and late 2024 alone. Market tracking by CT Acquisitions (2026, https://ctacquisitions.com) shows that private equity sponsors have deployed over $6 billion across 50+ restoration platforms, with restoration M&A volume reaching ~138 transactions annually. Furthermore, PitchBook PE research (2025/2026, https://pitchbook.com) reports that add-on/bolt-on acquisitions continue to represent more than 75% of total US buyout deal volume, making buy-and-build roll-up playbooks the primary growth vehicle for PE platforms operating in commercial and residential property service subsectors.

Notable Platforms. Key private equity platforms and public strategic acquirers driving restoration consolidation include: 1. HighGround Restoration Group: Formed by Trivest Partners in 2020, HighGround completed 13 add-on acquisitions and expanded revenue 12x before being acquired/recapitalized by PE firm Knox Lane in March 2025 (Business Wire, 2025, https://www.businesswire.com; PE Hub, 2023, https://www.pehub.com). 2. ATI Restoration: Backed by TSG Consumer Partners, ATI acquired 15 restoration companies between November 2020 and April 2024, including Venturi Restoration / Response Team 1 and Four Seasons Restoration (PE Stakeholder Project, 2024, https://pestakeholder.org; PitchBook, 2024, https://pitchbook.com). 3. BluSky Restoration Contractors: Jointly acquired by Partners Group and Kohlberg & Company in October 2021 (with Dominus Capital retaining a minority stake), BluSky acquired 10 regional restoration companies between December 2021 and December 2023, following prior additions such as HARBRO (Kohlberg & Co, 2021, https://www.kohlberg.com; PE Hub, 2020, https://www.pehub.com). 4. Cotton Holdings / Cotton Commercial USA: Backed by Sun Capital Partners (2020-2025), Cotton acquired regional provider 24 Restore in January 2024 (PE Stakeholder Project, 2024, https://pestakeholder.org). 5. FirstService Corporation (TSX/NASDAQ: FSV): Public strategic consolidator operating FirstOnSite Restoration and Paul Davis; acquired Global Restoration Holdings for $505 million in 2019 and Soundcore-backed Roofing Corp of America for $413 million in December 2023 (PE Hub, 2019/2023, https://www.pehub.com).

Sources (11)
  • Private Equity Stakeholder Project (2024, ), CT Acquisitions (2026, https://ctacquisitions.com), and PitchBook US PE Breakdown (2025/2026, https://pitchbook.com).
  • Business Wire (2025, ), PE Hub (2019, 2020, 2023, https://www.pehub.com), Kohlberg & Company Press Release (2021, https://www.kohlberg.com), Private Equity Stakeholder Project (2024, https://pestakeholder.org), PitchBook (2024, https://pitchbook.com), and FirstService Corporation Public Filings (2024/2026, https://www.firstservice.com).
  • Private Equity Stakeholder Project - 'Profiting from Disaster: Private Equity’s Growth in Disaster Restoration' (2024) -
  • Business Wire - 'Trivest Announces Sale of HighGround Restoration Group to Knox Lane' (2025) -
  • PE Hub - 'Trivest Partners portfolio company HighGround Restoration Group acquires Expert Water Removal' (2023) -
  • PE Hub - 'FirstService buys Soundcore-backed Roofing Corp of America' (2023) -
  • Kohlberg & Company - 'Partners Group and Kohlberg & Company Acquire BluSky' (2021) -
  • PE Hub - 'PE-backed BluSky acquires HARBRO' (2020) -
  • PE Hub - 'Delos Capital to sell FirstOnSite, Interstate to FirstService for $505 mln' (2019) -
  • PitchBook - 'US PE Breakdown & Buy-and-Build Data' (2025/2026) -
  • CT Acquisitions - 'How to Prepare Your Restoration Business for Exit: 36-Month PE-Buyer Playbook' (2026) -

Valuation multiples

Typical Ebitda Multiple Low3 research passes · medium4x
Typical Ebitda Multiple High5 research passes · medium11x

Multiple By Size Note. Disaster restoration companies under $2M EBITDA trade at 4x to 6x EBITDA as add-ons or franchise platform targets, companies generating $2M to $10M EBITDA command 6x to 8x EBITDA, and scaled commercial-weighted platforms generating $10M to $25M+ EBITDA reach 8x to 11x or higher.

Sources (1)
  • CT Acquisitions, 2026

Exit environment

Buyer Demand. Buyer demand for US Restoration & Remediation businesses is exceptionally strong, driven by aggressive private equity (PE) roll-up strategies and active strategic corporate acquirers. PE sponsors have deployed over $6 billion across more than 50 platform companies, with transaction volumes rising by over 32% year-over-year. Strategic and PE buyers pay EBITDA valuation multiples ranging from 4x-7x for standard local/residential shops up to 7x-11x+ for scaled, commercial-weighted platforms. What buyers value most includes: (1) predictable, non-discretionary revenue backed by Third-Party Administrator (TPA) and Direct Repair Program (DRP) insurance carrier contracts; (2) low catastrophe (CAT) exposure, preferring non-storm recurring work to represent at least 80% to 85% of total revenue (keeping CAT work under 15%-20%); (3) high gross margins in core mitigation, mold, and biohazard services (70%-80%); (4) institutionalized management structures with minimal owner dependence; and (5) auditable regulatory, safety, and ESG compliance.

Exit Trend. The exit environment is heating up rapidly. Deal activity across environmental and restoration services is accelerating, with private strategic M&A transactions increasing to 25 deals YTD (up from 16 in the prior period) and PE platform/add-on acquisitions rising 23% to 33% YoY. This surge is propelled by seller demographics, 65% of restoration business owners are Baby Boomers with roughly 80% of their net worth tied to their companies, creating an unprecedented wave of founder succession exits into a highly fragmented, consolidating market.

Sources (6)
  • CT Acquisitions (2026), ; Capstone Partners (2025), https://www.capstonepartners.com/ ; C&R Magazine (2024), https://www.candrmagazine.com
  • Capstone Partners (2025), ; Restoration & Remediation Magazine (2025), https://www.randrmagonline.com
  • CT Acquisitions (2026), 'Sell Your Restoration Business: Multiples, Valuations, and PE Buyer Demand'
  • Capstone Partners (2025), 'Industrial & Environmental Services M&A Update'
  • Restoration & Remediation Magazine (2025), 'Restoration Industry Resilience & Succession Report'
  • C&R Magazine (2024), 'Restoration M&A Market Dynamics & Valuation Standards'

Demand & growth

Demand drivers

Installed Base Units4 research passes · high confidence142,150,000

Replacement Vs New Note. Demand in the restoration and remediation trade is overwhelmingly concentrated in existing building stock (replacement, repair, and emergency mitigation) rather than new construction. Restoration contractors respond to unexpected physical property damage (water, fire, mold, storm events) across installed structures. According to U.S. Census Bureau Construction Spending data (2026), private residential improvements spending ($930.2 billion SAAR in May 2026) is tracked separately from new single-family and multi-family construction. Furthermore, IBISWorld's Damage Restoration Services industry analysis (2025) indicates that emergency mitigation, structural drying, and post-disaster remediation on existing structures generate the vast majority of trade revenue.

Demand Drivers Note. Primary demand drivers for the U.S. restoration and remediation industry include: (1) aging building stock and residential infrastructure, which increases the likelihood of plumbing failures, appliance leaks, and structural deterioration; (2) high-frequency non-discretionary water damage incidents, which account for 34% to 41% of total service demand; (3) increasing frequency and severity of extreme weather events (severe storms, localized flooding, deep freezes, and wildfires); (4) stringent health and indoor air quality standards driving mold remediation and biohazard cleanup; and (5) widespread insurance backing, with over 80% of restoration work funded via commercial, homeowner, or flood insurance policies.

Sources (3)
  • Trade Economy Index research synthesis: median of 2 cited research inputs: U.S. Census Bureau, QuickFacts: United States (2025), U.S. Energy Information Administration (EIA), Commercial Buildings Energy Consumption Survey (2018), https://www.eia.gov/consumption/commercial | U.S. Energy Information Administration (EIA), Residential Energy Consumption Survey (2024 RECS, released 2026: 132.5 million primary occupied housing units) and Commercial Buildings Energy Consumption Survey (2018 CBECS: 5.9 million commercial buildings) - https://www.eia.gov/consumption/residential/ and https://www.eia.gov/consumption/commercial
  • U.S. Census Bureau (Construction Spending, 2026, ) and IBISWorld (Damage Restoration Services in the US, 2025, https://www.ibisworld.com/united-states/market-research-reports/damage-restoration-services-industry/
  • IBISWorld (Damage Restoration Services in the US, 2025, ) and U.S. Energy Information Administration (EIA RECS / CBECS, 2020-2022, https://www.eia.gov/consumption/

Macro correlation

Housing Correlation Note. According to U.S. Census Bureau Construction Spending data analyzed by the National Association of Home Builders (NAHB) in July 2026, restoration, repair, and remediation demand exhibits low correlation with new housing starts and operates as a defensive, necessity-driven sector. While single-family new construction spending declined 4.0% year-over-year in May 2026 due to elevated financing costs, residential improvement and repair spending grew 8.1% year-over-year to a seasonally adjusted annual rate of $930.2 billion, supported by an aging national housing stock and non-discretionary maintenance needs.

Commercial Correlation Note. According to the American Institute of Architects (AIA) Consensus Construction Forecast (January 2026), commercial restoration and remediation demand demonstrates significant resilience relative to volatile commercial construction starts. While overall nonresidential building construction spending growth slowed to 1.0% in 2026 (commercial spending up 3.0% and manufacturing down 3.9%), facility restoration and environmental remediation demand remains tied to building age, structural maintenance requirements, and indoor environmental compliance rather than new commercial starts.

Climate Sensitivity Note. According to the Harvard Joint Center for Housing Studies (JCHS) 'Improving America's Housing 2025' report, weather and climate disasters are major non-cyclical accelerators of restoration and repair demand. Spending on repairs from climate events (hurricanes, floods, wildfires, and severe storms) accounted for 6 percent of total national improvement expenditures in 2022-2023, up from under 4 percent two decades prior. Homeowners spent an average of $23 billion annually from 2021 to 2023 on disaster repair, with restored homes averaging $22,100 per project in 2023 following a record 28 NOAA billion-dollar climate disasters in 2023.

Sources (3)
  • U.S. Census Bureau & NAHB Eye on Housing (2026)
  • American Institute of Architects (AIA) Consensus Construction Forecast (2026)
  • Harvard Joint Center for Housing Studies (2025)

Search interest

Yoy Search Change5 research passes · high confidence20%

Search Trend Note. Consumer search interest for US restoration and remediation services (including water damage restoration, mold remediation, and fire damage cleanup) exhibits strong upward momentum driven by extreme weather, aging infrastructure, and high mobile emergency intent. According to Google Trends analysis published by DBA Platform (2024, https://dbaplatform.com), searches for terms such as 'water damage repair' and fire restoration have experienced rapid growth, with sharp volume spikes coinciding with severe weather events. Industry SEO research by PushLeads (2026, https://pushleads.com) and ArmA SEO (2026, https://armaseo.com) indicates that 80% to 90% of water damage searches occur on mobile devices with high-intent localized phrases ('near me'), with seasonal flooding driving search volume increases of 30% to 40%. Additionally, Marketing LTB / Webtonic (2026, https://webtonic.io) reports that 84% of restoration customers conduct online searches prior to contacting a provider.

Sources (2)
  • Marketing LTB (2026), cited in Webtonic (2026), 'Restoration Marketing Statistics 2026', (reporting a 20%+ year-over-year increase in emergency restoration voice search queries).
  • DBA Platform (2024), 'Home Restoration Google Search Trends', PushLeads (2026), 'Disaster Restoration Marketing & Local SEO Guide', https://pushleads.com; ArmA SEO (2026), 'Research Report: How Homeowners Search for Water Damage Restoration in 2026', https://armaseo.com; Webtonic (2026), 'Restoration Marketing Statistics 2026', https://webtonic.io

Reputation & customer

Customer acquisition

Typical Cac5 research passes · high confidence$424.68
Avg Review Volume5 research passes · medium40

Complaint Categories. Slow emergency response times, poor communication during restoration, unclear scope of work and billing/cost surprises, incomplete or substandard remediation work, and delayed insurance claim documentation

Sources (3)
  • C&R Magazine, 2024
  • Mountwell Marketing (2024), 'Average Review Count by Business Category', cross-checked with Projul Restoration Contractor GBP Benchmarks (2025)
  • ServiceMaster EMT / R&R Magazine, 2024

Unit economics by revenue band

The same trade runs very different numbers at $500K than at $30M. Here are the operating benchmarks by annual-revenue band. Every cell shown carries an external, citable source (CFMA revenue-tier benchmarks, IBISWorld). Blank cells are metrics no public source splits by band.

MetricUnder $1M$1M to $5M$5M to $20MOver $20M
Gross margin50%limited support50%high confidence50%high confidence22.4%limited support
Collection raten/an/a85.1%high confidence85.1%limited support
Days sales outstanding52.5 dayslimited support56.6 dayslimited support57 daysmedium58 dayslimited support
Recurring revenue0%limited supportn/an/an/a

Geography

Wage differentials and licensing/bonding regimes vary widely by state, and contractor density and permit trends by metro. Every figure carries its state or metro source (BLS/OEWS, licensing boards, permit records). Aggregate-only.

Wages by state (median hourly)

Ranked high to low. Differential vs the national median. Source: state BLS/OEWS.

StateMedian hourlyvs national
New Mexico$37.58+65.99%
Massachusetts$36.57+61.53%
Maine$32.55+43.77%
Hawaii$32.32+42.76%
California$30.72+35.69%
Minnesota$30.03+32.64%
Connecticut$29.17+28.84%
Washington$29.04+28.27%
Pennsylvania$25.01+10.47%
Maryland$24.69+9.05%
Louisiana$24.24+7.07%
Wisconsin$23.51+3.84%
North Dakota$23.42+3.45%
Virginia$23.34+3.09%
Vermont$23.28+2.83%
New Hampshire$23.27+2.78%
Illinois$23.24+2.65%
New York$23.15+2.25%
New Jersey$23.07+1.9%
Ohio$23.04+1.77%
Arizona$22.86+0.97%
Oregon$22.58-0.27%
Colorado$22.49-0.66%
Texas$22.47-0.75%
Florida$22.36-1.24%
South Carolina$21.92-3.18%
Indiana$21.88-3.36%
Delaware$21.77-3.84%
Nevada$21.73-4.02%
Nebraska$21.66-4.33%
Georgia$21.62-4.51%
Montana$21.45-5.26%
Kansas$21.18-6.45%
Kentucky$21.10-6.8%
Iowa$21.08-6.89%
Utah$21.00-7.24%
Tennessee$20.67-8.7%
Idaho$20.29-10.38%
Missouri$19.91-12.06%
Michigan$19.53-13.74%
North Carolina$19.48-13.96%
Oklahoma$18.22-19.52%
Arkansas$17.53-22.57%
West Virginia$13.55-40.15%
Metro-level detail (50 metros)
Atlanta, GA

According to the U.S. Bureau of Labor Statistics May 2023 OEWS data, the Atlanta-Sandy Springs-Roswell, GA metropolitan statistical area employed 440 Hazardous Materials Removal Workers (SOC 47-4041), yielding an employment location quotient of 0.47 relative to the national average.

According to the U.S. Census Bureau Building Permits Survey, new privately owned housing unit authorizations in the Atlanta-Sandy Springs-Roswell MSA totaled 40,687 units in 2024, making it the 5th highest metropolitan area nationwide despite moderating roughly 18% from 2022 peak levels.

Austin, TX

According to the U.S. Bureau of Labor Statistics OEWS, the Austin-Round Rock, TX Metropolitan Statistical Area employed 240 Hazardous Materials Removal Workers (SOC 47-4041) as of May 2023, with a mean hourly wage of $21.85 and annual mean salary of $45,440.

According to U.S. Census Bureau Building Permits Survey data, the Austin-Round Rock metro authorized 32,294 new residential building units in 2024, ranking 6th nationally among major U.S. metros, representing a stabilization in construction activity following a downward adjustment from peak 2021-2022 volume levels.

Baltimore, MD

The Baltimore-Columbia-Towson, MD MSA employs approximately 520 Hazardous Materials Removal Workers (SOC 47-4041), representing a density of 0.401 workers per 1,000 jobs in the metropolitan area.

Private residential building permits in the Baltimore-Columbia-Towson MSA reached approximately 5,514 authorized units over a trailing 12-month period, reflecting a solid 24.2% year-over-year increase in permitting activity.

Birmingham, AL

According to the U.S. Bureau of Labor Statistics, the Birmingham-Hoover, AL Metropolitan Statistical Area had 200 Hazardous Materials Removal Workers (SOC 47-4041) employed in May 2023, representing a location quotient of 1.16, which indicates a 16% higher concentration of specialized remediation workers per capita than the national average.

Data from the U.S. Census Bureau Building Permits Survey shows the Birmingham-Hoover, AL metro issued 3.74 total residential building permits per 1,000 residents in 2022 (2.76 single-family and 0.99 multi-family per 1,000 population). Trailing 12-month building permit volume reached 4,384 total permits (3.71 per 1,000 residents), with Jefferson County leading metro activity at 2,398 permits (56% of the metro pipeline) followed by Shelby County with 1,336 permits.

Boston, MA

According to the U.S. Bureau of Labor Statistics OEWS dataset, the Boston-Cambridge-Newton, MA-NH metropolitan statistical area employed approximately 1,950 hazardous materials removal workers (SOC 47-4041), representing one of the highest employment concentrations for remediation specialists among U.S. metros.

New residential building permits in Greater Boston peaked in 2021 (~15,000 units) and have since declined significantly through 2024 and 2025 due to elevated interest rates and high construction costs, with YTD 2025 permit volume running approximately 44% below 2021 levels.

Buffalo, NY

In the Buffalo-Cheektowaga-Niagara Falls, NY Metropolitan Statistical Area (MSA), the Bureau of Labor Statistics reports 250 Hazardous Materials Removal Workers (SOC 47-4041) employed as of May 2023. The metro area holds a location quotient of 1.46 for this restoration and remediation trade, indicating a 46% higher concentration of workers relative to the national average, with an annual mean wage of $55,790.

Residential construction permit volume in the Buffalo-Cheektowaga-Niagara Falls MSA has trended downward over recent years. Census Building Permits Survey data compiled in market reports shows monthly permitted units falling from 234 units in July 2020 to 93 units in July 2025 (a 60% decline), with multifamily permits dropping from 123 to 20 units and single-family permits declining from 103 to 69 units.

Charlotte, NC

According to the U.S. Bureau of Labor Statistics May 2023 Occupational Employment and Wage Statistics (OEWS), the Charlotte-Concord-Gastonia, NC-SC metropolitan area employed approximately 300 Hazardous Materials Removal Workers (SOC 47-4041), representing an occupational density of 0.23 workers per 1,000 jobs.

New private housing structures authorized by building permits in the Charlotte-Concord-Gastonia MSA peaked at 3,684 units in April 2023 before trending downward to 2,471 units in March 2025, reflecting a moderation in new residential construction activity.

Chicago, IL

According to BLS Occupational Employment and Wage Statistics, the Chicago-Naperville-Elgin, IL-IN-WI metropolitan area had 1,610 employed Hazardous Materials Removal Workers (SOC 47-4041) in May 2023, representing an employment density of 0.36 workers per 1,000 jobs and a location quotient of 1.08 relative to the national average.

According to U.S. Census Bureau Building Permits Survey data, monthly residential building authorizations in the Chicago-Naperville-Elgin MSA grew moderately year-over-year in July 2025 from 1,542 units to 1,851 units (a ~20% gain), balancing multifamily increases from 580 to 873 units with single-family gains from 842 to 901 units.

Cincinnati, OH

According to the U.S. Bureau of Labor Statistics May 2023 Occupational Employment and Wage Statistics, the Cincinnati, OH-KY-IN MSA employed approximately 210 Hazardous Materials Removal Workers (SOC 47-4041), with a mean hourly wage of $23.69 and an annual mean wage of $49,270.

According to the U.S. Census Bureau Building Permits Survey, total private residential housing units authorized by building permits in the Cincinnati, OH-KY-IN MSA reached 6,241 units in 2023 (including 4,008 single-family units), representing a downward trajectory from peak 2021-2022 construction activity.

Cleveland, OH

According to the May 2023 BLS OEWS estimates, the Cleveland-Elyria, OH MSA employed 210 Hazardous Materials Removal Workers (SOC 47-4041), representing an occupational density of 0.210 workers per 1,000 jobs in the metro area.

Building permit activity in the Cleveland-Elyria, OH MSA trended upward through 2024, with the city of Cleveland issuing 14,955 construction permits valued at approximately $2.8 billion as development activity recovered from prior slowdowns.

Columbus, OH

According to BLS OEWS data, the Columbus, OH Metropolitan Statistical Area employed approximately 1,300 Hazardous Materials Removal Workers (SOC 47-4041) in May 2023, with a location quotient of 0.72 relative to national employment concentration.

Residential building permit volume in the Columbus, OH metro area experienced strong growth, reaching 13,709 authorized units over the trailing 12-month period, a 63.7% increase year-over-year, with approximately 67% of permitting activity concentrated in Franklin County.

Dallas-Fort Worth, TX

In the Dallas-Fort Worth-Arlington, TX MSA, there were 980 Hazardous Materials Removal Workers (SOC 47-4041) employed, representing an employment density of approximately 0.248 workers per 1,000 total jobs in the metropolitan area, with a mean hourly wage of $21.44 and an annual mean wage of $44,600.

In 2024, the Dallas-Fort Worth-Arlington, TX metropolitan area authorized 71,788 total new privately-owned residential housing units, maintaining its rank as one of the highest-volume construction markets nationwide with an authorization rate of 22.2 new units per 1,000 existing homes.

Denver, CO

According to the U.S. Bureau of Labor Statistics (BLS) Occupational Employment and Wage Statistics (OEWS), the Denver-Aurora-Lakewood, CO MSA employed 980 Hazardous Materials Removal Workers (SOC 47-4041) as of May 2023, with a location quotient of 1.87, indicating a density nearly double the national average.

In the Denver-Aurora-Lakewood metropolitan area, single-family residential permitting experienced a downward trend, issuing 1,175 permits during the 12 months ending August 2023, a decline of 34% compared to the prior 12-month period.

Detroit, MI

According to BLS OEWS data for the Detroit-Warren-Dearborn, MI MSA, there were 470 Hazardous Materials Removal Workers (SOC 47-4041) employed in the metro area, earning an annual mean wage of $54,240 ($26.08/hour) with a location quotient of 0.75 relative to national density.

Residential building permit authorizations in the Detroit-Warren-Dearborn, MI MSA saw a multi-year decline reaching a low of 4,541 authorized units in 2023, before rebounding in 2024 and 2025 as new housing construction picked back up across the region.

Hartford, CT

According to the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), the Hartford-West Hartford-East Hartford, CT metropolitan statistical area employed 240 Hazardous Materials Removal Workers (SOC 47-4041) as of May 2022, representing an employment location quotient of 1.36 compared to the national average.

According to the U.S. Census Bureau Building Permits Survey, the Hartford-West Hartford-East Hartford, CT metropolitan statistical area authorized 1,270 residential units over the trailing 12 months ending May 2026, with May 2026 monthly unit authorizations up 79.1% year-over-year to 120 units (64.2% multi-family).

Houston, TX

According to the May 2023 BLS OEWS estimates, the Houston-The Woodlands-Sugar Land, TX MSA employed 1,480 Hazardous Materials Removal Workers (SOC 47-4041), a core occupational trade for remediation and restoration, representing an employment density of 0.464 per 1,000 jobs and a location quotient of 1.41.

In 2023, the Houston-The Woodlands-Sugar Land MSA led the nation in residential building permits with 68,755 total units authorized (including 50,444 single-family homes). While this represented a slight decrease from the record 75,786 units authorized in 2022, it was the fifth-highest permitting year on record for the metro. Overall construction contract awards in the Houston metro surged 31% in 2024 to $43.8 billion (up from $33.3 billion in 2023).

Indianapolis, IN

In the Indianapolis-Carmel-Anderson, IN metropolitan statistical area, Hazardous Materials Removal Workers (SOC 47-4041), a core occupation within the restoration and remediation trade, numbered an estimated 630 employed workers, representing a location quotient of 1.76, which indicates a significantly higher concentration of trade labor than the national average.

Residential building permit activity in the Indianapolis metro area softened in 2023 with single-family permits down 12% year-over-year (reaching 12,513 total permitted units), before accelerating in 2024 with trailing 12-month permitting reaching 13,042 units, a 26.7% year-over-year increase.

Jacksonville, FL

According to the May 2023 Occupational Employment and Wage Statistics, the Jacksonville, FL MSA had an estimated 140 employed Hazardous Materials Removal Workers (SOC 47-4041), representing an employment concentration of 0.187 per 1,000 jobs and an annual mean wage of $44,620.

In April 2026, HBW recorded 875 new residential construction permits in the Jacksonville region with a total construction value of $260.6 million and an average permit valuation of $297,826, reflecting steady growth led by Duval and St. Johns counties.

Kansas City, MO

According to the U.S. Bureau of Labor Statistics OEWS data, the Kansas City, MO-KS metropolitan statistical area employed 390 Hazardous Materials Removal Workers (SOC 47-4041) as of May 2023, representing a location quotient of 0.84 relative to national employment levels.

Residential building permit activity in Kansas City, MO accelerated significantly in 2024, with authorized housing units increasing by 133% from 1,234 units in 2023 to 2,878 units in 2024 (+1,644 units), representing one of the largest unit permit gains in the Midwest.

Las Vegas, NV

According to the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), the Las Vegas-Henderson-Paradise, NV metropolitan statistical area employed 480 Hazardous Materials Removal Workers (SOC 47-4041) as of May 2024, up from 410 employed in May 2023.

According to Census Building Permits Survey data, residential unit permitting in the Las Vegas-Henderson-North Las Vegas, NV metropolitan area experienced a downward trend in 2024, dropping 29.7% year-over-year to 2,301 total units permitted, including a 2.4% decrease in multifamily permits to 1,448 units.

Los Angeles, CA

According to BLS OEWS data, the Los Angeles-Long Beach-Anaheim, CA MSA employs approximately 2,810 to 3,020 Hazardous Materials Removal Workers (SOC 47-4041) with a location quotient of 1.38, indicating a higher-than-average employment concentration in remediation and restoration services relative to the national baseline.

Residential building permitting in the Los Angeles-Long Beach-Anaheim MSA totaled approximately 26,781 authorized units in 2024. Recent overall permit trends reflect a multi-year contraction driven primarily by a decline in multi-family unit permitting (down over 25% relative to its 5-year baseline), despite minor gains in single-family home authorizations.

Louisville, KY

According to the U.S. Bureau of Labor Statistics May 2023 OEWS data, the Louisville/Jefferson County, KY-IN metropolitan statistical area employed 70 Hazardous Materials Removal Workers (SOC 47-4041), representing an employment concentration (location quotient) of 0.32 relative to the national average.

According to data from the U.S. Census Bureau Building Permits Survey, residential housing permit authorizations in the Louisville-Jefferson County, KY-IN MSA grew by 31.3% year-over-year in the first half of 2023, rising from 2,278 permits in 1H 2022 to 2,991 permits in 1H 2023.

Memphis, TN

According to the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), the Memphis, TN-MS-AR metropolitan statistical area employed 140 Hazardous Materials Removal Workers (SOC 47-4041) as of May 2023, representing a location quotient of 0.68 relative to national employment density.

According to U.S. Census Bureau Building Permits Survey data reported via FRED, private housing unit authorization in the Memphis, TN-MS-AR MSA peaked in mid-2021 before following a downward trend through 2023 and 2024 amid elevated interest rates and reduced residential construction activity.

Miami, FL

According to the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), there were 420 Hazardous Materials Removal Workers (SOC 47-4041) employed in the Miami-Fort Lauderdale-West Palm Beach, FL metropolitan area as of May 2023, representing a worker density of 0.156 per 1,000 jobs.

New residential housing permits in the Miami-Fort Lauderdale-Pompano Beach, FL MSA peaked in 2021-2022 before trending downward through 2023-2025 as elevated mortgage rates and housing affordability constraints slowed overall construction activity.

Milwaukee, WI

In the Milwaukee-Waukesha-West Allis, WI MSA, there were 140 Hazardous Materials Removal Workers (SOC 47-4041), the primary occupational classification for restoration, remediation, and abatement trades, employed as of May 2023, representing a location quotient of 0.53 relative to the national average and a mean annual wage of $47,890.

Residential building permit issuance in the Milwaukee metropolitan area stagnated and declined between 2021 and 2023 following an initial post-pandemic surge; multi-family housing permits declined relative to pre-pandemic (2017-2019) levels, while single-family housing permit activity remained roughly flat.

Minneapolis-St. Paul, MN

According to Occupational Employment and Wage Statistics (OEWS) data, there are 320 Hazardous Materials Removal Workers (SOC 47-4041) employed in the Minneapolis-St. Paul-Bloomington, MN-WI metropolitan area.

In the Minneapolis-St. Paul-Bloomington, MN-WI metropolitan area, residential construction permitting increased over the 12 months ending October 2025, with single-family building permits rising 14% to 10,500 units and multifamily permits increasing 22% to 6,550 units compared to the prior year.

Nashville, TN

In the Nashville-Davidson--Murfreesboro--Franklin, TN MSA, the U.S. Bureau of Labor Statistics reported 170 employed Hazardous Materials Removal Workers (SOC 47-4041) as of May 2023, representing a density of 0.161 workers per 1,000 jobs in the metro area.

Residential building permit volume in the Nashville-Davidson--Murfreesboro--Franklin, TN MSA reached 19,210 authorized units in 2024, a slight 4% decrease from 20,038 units in 2023, maintaining high overall housing construction levels across Middle Tennessee.

New Orleans, LA

According to BLS Occupational Employment and Wage Statistics (OEWS) data for the New Orleans-Metairie, LA MSA, there were 290 Hazardous Materials Removal Workers (SOC 47-4041) employed in the metro area, representing 0.561 per 1,000 jobs and a location quotient of 1.70.

In the New Orleans-Metairie, LA MSA, new private housing permit activity has shown a downward and restrained trend over recent years, authorizing 3.4 new housing units per 1,000 existing homes in 2024 based on U.S. Census Bureau Building Permits Survey data.

New York, NY

In the New York-Newark-Jersey City, NY-NJ-PA metropolitan statistical area, the U.S. Bureau of Labor Statistics OEWS reports 4,050 Hazardous Materials Removal Workers (SOC 47-4041) employed with a location quotient of 1.30, representing a higher density of environmental remediation specialists relative to the national average.

U.S. Census Bureau Building Permits Survey data shows nationwide privately owned housing unit authorizations dropped 2.2% from 1,511,102 units in 2023 to 1,478,000 units in 2024, while housing unit permitting in the New York-Newark-Jersey City MSA maintained high overall activity with over 54,000 units authorized over trailing 12-month periods.

Oklahoma City, OK

According to the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics survey, there were 110 Hazardous Materials Removal Workers (SOC 47-4041) employed in the Oklahoma City, OK Metropolitan Statistical Area, representing a location quotient of 0.53 relative to the national average.

According to U.S. Census Bureau Building Permits Survey data, residential construction permitting in the Oklahoma City MSA is heavily dominated by single-family housing, which accounted for 91.0% of all new residential unit building permits issued in 2023, the highest single-family permit ratio among major U.S. metropolitan areas.

Orlando, FL

According to the U.S. Bureau of Labor Statistics (BLS) Occupational Employment and Wage Statistics (OEWS), the Orlando-Kissimmee-Sanford, FL MSA employed an estimated 180 Hazardous Materials Removal Workers (SOC 47-4041) in May 2023, representing a location quotient of 0.40 relative to the national concentration.

Residential building permit volume in the Orlando-Kissimmee-Sanford, FL MSA increased 15% year-over-year, moving from 24,135 new housing units authorized in 2024 up to 27,758 units in 2025.

Philadelphia, PA

According to U.S. Bureau of Labor Statistics (BLS) OEWS data, the Philadelphia-Camden-Wilmington, PA-NJ-DE-MD metropolitan statistical area employed approximately 800 Hazardous Materials Removal Workers (SOC 47-4041) with a mean hourly wage of $27.14 and an annual mean wage of $56,460.

Following a historic surge in 2021 driven by impending changes to Philadelphia's 10-year property tax abatement (over 25,000 residential units permitted), building permit volumes dropped sharply in 2022 and stabilized through 2024-2025 back to pre-surge historical baseline levels.

Phoenix, AZ

According to the U.S. Bureau of Labor Statistics OEWS, the Phoenix-Mesa-Chandler, AZ MSA had 340 employed Hazardous Materials Removal Workers (SOC 47-4041) with an average hourly wage of $17.49.

Privately owned residential housing units permitted in the Phoenix-Mesa-Chandler metro area reached 39,145 units, reflecting a 15% year-over-year decline from 45,884 units permitted in the prior year.

Pittsburgh, PA

According to the U.S. Bureau of Labor Statistics May 2023 Occupational Employment and Wage Statistics (OEWS), the Pittsburgh, PA Metropolitan Statistical Area employed 330 Hazardous Materials Removal Workers (SOC 47-4041), representing an employment density of 0.304 workers per 1,000 jobs in the metro area.

New residential building permits in the Pittsburgh, PA MSA reached 6,294 total units in 2023 (including 3,348 single-family units). Permitting momentum moderated in 2024, decreasing to 1,664 housing units permitted across top local permit-issuing places tracked by the Census Bureau.

Portland, OR

The Portland-Vancouver-Hillsboro, OR-WA metropolitan statistical area employs approximately 440 Hazardous Materials Removal Workers (SOC 47-4041) with a location quotient of 1.12, reflecting a workforce density slightly higher than the national baseline.

Residential building permit volume in the Portland-Vancouver-Hillsboro MSA experienced a sharp downward trend in 2024, with multi-family permits falling 58.5% year-over-year to 2,696 units and single-family permits declining 2.7% to 1,649 units amidst elevated construction costs and interest rates.

Providence, RI

According to the Bureau of Labor Statistics Occupational Employment and Wage Statistics, there were 320 Hazardous Materials Removal Workers employed in the Providence-Warwick, RI-MA metropolitan statistical area, earning an annual mean wage of $57,580 ($27.68 per hour).

Residential building permit activity in the Providence-Warwick metro area and across Rhode Island trended sharply upward from 2022 through 2024, increasing from approximately 1,169 permitted units in 2023 to over 2,600 residential units permitted in 2024 (an 84% increase over 2022 levels), supported by state-level housing supply initiatives.

Raleigh, NC

According to the Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), the Raleigh-Cary, NC metropolitan statistical area employs approximately 70 Hazardous Materials Removal Workers (SOC 47-4041) performing restoration, remediation, and abatement activities, with an above-average location quotient of 2.33.

Residential permitting activity in the Raleigh-Cary metro area reached 18,206 authorized housing units trailing twelve months (TTM) at a density of 12.81 permits per 1,000 residents, representing a year-over-year acceleration of +15.5%.

Richmond, VA

According to the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), the Richmond, VA Metropolitan Statistical Area employed 410 Hazardous Materials Removal Workers (SOC 47-4041) as of May 2023, representing a density of 0.631 workers per 1,000 total jobs in the metropolitan area.

According to HUD and U.S. Census Bureau Building Permits Survey data, homebuilding activity in the Richmond, VA MSA saw single-family permits total 20,850 units for the 12 months ending November 2024, representing a 4% decline compared to 21,750 units permitted in the previous 12-month period.

Riverside-San Bernardino, CA

According to the U.S. Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), the Riverside-San Bernardino-Ontario, CA metropolitan area employed 470 Hazardous Materials Removal Workers (SOC 47-4041) as of May 2023, with a mean hourly wage of $27.48 ($57,150 annually) and a location quotient of 0.85.

U.S. Census Bureau Building Permits Survey data shows new residential housing units authorized by building permits in the Riverside-San Bernardino-Ontario MSA reached 16,320 units in 2022 (a 4.6% increase over 2021) valued at $3.9 billion. Permitting accelerated in early 2023, rising 24.17% year-over-year in the first half of 2023 to 11,355 units before broader regional construction activity moderated.

Sacramento, CA

According to the U.S. Bureau of Labor Statistics (BLS) Occupational Employment and Wage Statistics (OEWS), there were 360 Hazardous Materials Removal Workers (SOC 47-4041) employed in the Sacramento--Roseville--Arden-Arcade, CA Metropolitan Statistical Area, earning a mean hourly wage of $29.55 and an annual mean wage of $61,470.

In Sacramento County, total building permit volume dipped 2.1% from 6,894 permits in 2023 to 6,747 permits in 2024, while total permit valuation increased 10.7% from $1.77 billion to $1.96 billion over the same period.

Salt Lake City, UT

According to the BLS Occupational Employment and Wage Statistics (OEWS) report, the Salt Lake City, UT Metropolitan Statistical Area had an estimated 60 Hazardous Materials Removal Workers (SOC 47-4041) employed as of May 2023, representing a location quotient of 0.37 relative to the national average concentration.

Residential building permitting in the Wasatch Front / Salt Lake metro area peaked in 2021-2022 at over 28,000 authorized housing units before declining through 2023-2024 down to 17,970 units in 2024 due to elevated mortgage rates, before experiencing a local rebound in multi-family permitting activity in 2025.

San Antonio, TX

According to the Bureau of Labor Statistics OEWS estimates, the San Antonio-New Braunfels, TX MSA employed approximately 320 Hazardous Materials Removal Workers (SOC 47-4041) with a location quotient of 0.89 relative to the national average.

Single-family building permits in the San Antonio-New Braunfels MSA increased 29% year-over-year in Q2 2024 to 3,300 homes, while multifamily permitting slowed following robust deliveries of over 25,000 apartment units between mid-2021 and mid-2024.

San Diego, CA

According to the U.S. Bureau of Labor Statistics May 2023 OEWS data, the San Diego-Carlsbad, CA metropolitan statistical area employed 590 hazardous materials removal workers (SOC 47-4051).

In 2024, local building permit offices in the San Diego-Chula Vista-Carlsbad, CA MSA authorized permits for 6,615 new residential housing units, an increase of 850 units (+14.7%) compared to 5,765 units authorized in 2023.

San Francisco, CA

New private housing unit authorizations in San Francisco County declined from 2,519 units in 2021 to 2,044 in 2022, 1,136 in 2023, and 770 in 2024, representing a 69.4% cumulative drop over three years.

San Jose, CA

According to the U.S. Bureau of Labor Statistics May 2023 OEWS data, there were 300 Hazardous Materials Removal Workers (SOC 47-4041) employed in the San Jose-Sunnyvale-Santa Clara, CA metropolitan statistical area, representing an employment density of 0.267 per 1,000 jobs (location quotient of 0.81).

Residential building permit activity in the San Jose-Sunnyvale-Santa Clara metro area has trended downward in recent years, declining from 8,207 total units permitted in 2022 to 6,847 units in 2023, and reaching 6,714 units for the 12 months ending November 2024 (with rental unit permits falling 7% year-over-year).

Seattle, WA

According to the Bureau of Labor Statistics May 2023 OEWS, the Seattle-Tacoma-Bellevue, WA MSA employed 830 Hazardous Materials Removal Workers (SOC 47-4041) representing a location quotient of 1.21 relative to national concentration, with an annual mean wage of $68,790.

New privately-owned housing units authorized by building permits in the Seattle-Tacoma-Bellevue MSA grew by approximately 4.4%, rising from 15,002 authorized units in 2024 to 15,659 authorized units in 2025, placing the metro among the top 20 nationwide in overall permitting volume.

St. Louis, MO

According to BLS Occupational Employment and Wage Statistics (OEWS) data, there were approximately 260 Hazardous Materials Removal Workers (SOC 47-4041) employed across all industries in the St. Louis, MO-IL metropolitan statistical area.

Residential building permit activity in the St. Louis metropolitan area has trended downward since 2019, reaching a low point of 5,417 total authorized housing permits (including 3,530 single-family units) in 2025, ranking 58th nationwide among major U.S. metro areas.

Tampa, FL

As of May 2023, the Tampa-St. Petersburg-Clearwater, FL metropolitan statistical area employed approximately 700 Hazardous Materials Removal Workers (SOC 47-4041), representing an employment density of 0.494 per 1,000 jobs and a location quotient of 1.50 compared to the national average.

In 2023, Tampa Bay region counties authorized 55,085 total residential units, representing a 27% increase compared to 2019. Within Hillsborough County, total permitted units peaked at 19,305 in 2021 before moderating to 14,502 units in 2023.

Virginia Beach, VA

According to the U.S. Bureau of Labor Statistics May 2023 Occupational Employment and Wage Statistics (OEWS), the Virginia Beach-Norfolk-Newport News, VA-NC metropolitan statistical area employed 300 Hazardous Materials Removal Workers (SOC 47-4041), with a location quotient of 1.25, indicating an employment density 25% higher than the national average.

Residential building permit activity in the Virginia Beach MSA has trended downward in recent years, declining from 7,516 authorized units in 2022 to 6,772 units in 2023, and further dropping to 6,166 units for the 12 months ending October 2024 (an approximate 10.6% year-over-year decline).

Washington DC, DC

In the Washington-Arlington-Alexandria, DC-VA-MD-WV metropolitan statistical area, there were 890 Hazardous Materials Removal Workers (SOC 47-4041) employed, representing an employment density of 0.288 per 1,000 jobs (location quotient of 0.88).

Residential construction permit activity in the Mid-Atlantic and Washington-Arlington-Alexandria MSA experienced a downward trend, with first-quarter 2025 regional housing authorizations declining by 3% year-over-year amid elevated interest rates.

Building stock (demand base)

Age can inform trade-specific replacement mechanisms, but this cross-sectional file does not measure replacement speed or prove a tailwind across trades. Public state and county tax-assessor and property records (aggregated). Aggregate-only; no individual property or owner identified.

Construction eraBuildingsShare
pre-19601,675,48118.4%
1960-791,224,84813.5%
1980-991,367,31215.1%
2000-09756,8108.3%
2010+477,4515.3%
unknown3,582,98539.4%

Firmographics

Aggregated public business firmographic records (multi-source SMB dataset). Revenue/employee/age/employer-rating distributions per trade. Aggregate only; no individual company identified.

Companies analyzed18,438
Revenue (p25 / median / p75 / p90)$5.9M / $10.3M / $22.7M / $47.3M
Employees (p25 / median / p75)35 / 52 / 96
Median founding year2008
Avg employer rating3.66

Historical public-company reference

Snapshot dated 2026-07-23. These large scaled operators provide historical context, not live quotes, current valuation comparisons, or a benchmark for a typical private contractor.

Company1y returnGross marginEV/EBITDAMarket cap
AECOM (ACM)-46%7.73%8.68$8.78B
Clean Harbors, Inc. (CLH)26.4%31.72%16.6$16.41B
FirstService Corporation (FSV)-29.6%33.57%15.37$6.6B
Frontdoor, Inc. (FTDR)18.6%55.24%11.76$5.15B
RPM International Inc. (RPM)-14.3%41.36%13.89$13.41B
Tetra Tech, Inc. (TTEK)-14.9%21.81%13.75$8.2B

Place your own restoration shop on the index

Four plain questions about your numbers, and you see where each lands against the Restoration & Remediation benchmark. No sign-up, nothing saved.

Compare your shop →