Jobber

What it is

Category DescJobber is a field-service management (FSM) platform that centralizes operations including job scheduling, dispatching, quoting, invoicing, customer relationship management (CRM), and payment processing. ↗

Target UserBuilt primarily for small to mid-sized residential home-service and trade contractors (e.g., lawn care/landscaping, HVAC, plumbing, electrical, residential cleaning, and painting), ranging from sole proprietors up to small crew teams (typically 1–20 technicians). ↗

OwnershipPrivately held and growth equity-backed (investors include General Atlantic, Summit Partners, and OMERS Ventures). ↗

Founded Year2011 ↗

Pricing & cost

Pricing ModelPublicly available tiered subscription model with monthly and prepaid annual billing options (annual commitment offers ~30%–35% savings). Tiers are structured with specific user seat caps, and extra user seats can be added across plans for $29/user/month. ↗

Typical CostCore plan costs $39/month billed monthly ($25–$29/month billed annually) for 1 user. Connect plan costs $119/month for 1 user or $169/month for up to 5 users ($124–$129/month annually). Grow plan costs $199/month for 1 user or $349/month for up to 10 users ($249/month annually). Plus plan costs $599/month for up to 15 users ($440–$529/month annually). Additional users cost $29/user/month on any plan. ↗

Api Or Integration FeesAPI access and standard App Marketplace integrations are included with subscription plans (QuickBooks/Xero integration is included starting on the Connect plan). Native API access incurs no separate fee from Jobber, though third-party marketplace apps may charge independent fees. Optional Jobber add-on modules include Marketing Suite ($79/month) and AI Receptionist ($99/month). Payment processing via Jobber Payments is 2.9% + $0.30 per credit card transaction (2.7% + $0.30 for in-person tap-to-pay, 1% for ACH). ↗

Implementation CostJobber charges $0 in mandatory vendor setup fees for standard self-serve plans, and the Plus plan includes dedicated onboarding support. Third-party implementation, data migration, and training services generally range from $200 to $5,000 depending on team size and workflow complexity. ↗

API & data access

Has ApiYes ↗

Api TypeGraphQL over HTTPS (endpoint: https://api.getjobber.com/api/graphql). Requests are made via HTTP POST using JSON payloads for both GraphQL queries (read) and mutations (write). ↗

Api Access GatingFree developer access. Developers can sign up for a Developer Center account and obtain a free 90-day Developer Testing Account. Private custom integrations connecting to 5 or fewer paying Jobber accounts do not require approval; publishing to the Jobber App Marketplace or connecting to more than 5 paying accounts requires passing Jobber's App Review process. ↗

Api LimitationsDual rate limits per app/account pair: a leaky-bucket GraphQL query cost limit (maximum 10,000 points, restoring at 500 points per second) and a DDoS protection limit (2,500 requests per 5 minutes, returning HTTP 429 when exceeded). Requires OAuth 2.0 with access tokens expiring after 60 minutes. App permission scopes must be selected during initial app setup and cannot be modified later without creating a new app. ↗

Data Export OptionsManual export to CSV is available for over 20 standard reports (including clients, requests, one-off/recurring jobs, quotes, and invoices), which are emailed directly to the logged-in user. Automated recurring exports can be set up using the official 'Report Scheduler' app from the Jobber App Marketplace. Non-tabular reports (such as Taxation, Waypoints, and Job Follow-ups) cannot be exported to CSV. ↗

Native AI features

Ai Features SummaryJobber provides native AI features packaged under 'Jobber AI'. Key general availability (GA) features include Jobber Copilot (launched October 2024 as an in-app business intelligence and assistant layer), Jobber AI Receptionist (launched GA August 2025 for 24/7 automated call and text handling), and AI Rewrite (for client communication polishing). In addition, Jobber Voice (hands-free mobile task execution) was introduced in beta. Jobber lacks native predictive AI dispatching, native AI AP/AR invoice processing automation, or an official Model Context Protocol (MCP) server. ↗

Ai DispatchJobber does NOT offer native AI-powered dispatching or dynamic AI scheduling optimization. It utilizes traditional rule-based route optimization algorithms to minimize drive time and standard calendar tools. While users can adjust schedules via Jobber Voice or AI chat commands, the underlying dispatch logic is non-AI. ↗

Ai FinanceJobber provides AI quote drafting, automated quote follow-ups, and voice/chat commands to trigger quote or invoice creation. However, it does NOT offer native AI AP/AR automation or AI invoicing processing (such as automated OCR receipt/bill scanning or autonomous collection agents). Accounting management is handled via traditional integrations like QuickBooks Online. ↗

Ai Assistant Or McpJobber offers native AI assistant tools but no native MCP server: - Jobber Copilot / Jobber AI (Shipped/GA): Announced October 1, 2024. Operates as an in-app AI assistant across desktop and mobile, supporting voice and chat for 100+ tasks including drafting quotes, analyzing account data, generating marketing content, and business coaching. - Jobber Receptionist (Shipped/GA): Announced August 18, 2025. An AI virtual assistant that answers calls and text messages 24/7, creates work requests, logs conversations, and books appointments into the Jobber calendar. - Model Context Protocol (MCP) Server (None): Jobber does NOT provide an official native MCP server or first-party Claude/ChatGPT integration; third-party open-source/managed connectors exist via Jobber's developer API. ↗

Integrations & ecosystem

Accounting IntegrationsJobber provides native (in-house built) accounting integrations with QuickBooks Online and Xero, allowing automatic or manual syncing of clients, invoices, and payment records. It does not natively connect to QuickBooks Desktop, Sage Intacct, Foundation, or FreshBooks; integrations with non-supported accounting systems require third-party integration tools like Zapier. ↗

MarketplaceJobber has a public App Marketplace accessible directly in the platform and on its website. It features integrations across categories including field documentation (e.g., CompanyCam, Manifold), fleet tracking (e.g., Azuga, Force Fleet Tracking), marketing (e.g., Mailchimp), and automation (e.g., Zapier). Jobber also offers a Developer Center with a GraphQL API and OAuth 2.0 framework for building custom marketplace apps. ↗

Unified Api SupportJobber is supported by unified API platforms such as Makini (makini.io), which provides standardized unified API connectivity to Jobber for CMMS and field service management workflows. Horizontal or construction-specific unified API vendors like Merge.dev and Agave do not feature pre-built native connectors for Jobber, though developers can connect to Jobber via its open GraphQL API or Zapier. ↗

Accounting fit & implementation

Certified PayrollNot supported natively. Jobber does not include native certified payroll generation or Davis-Bacon WH-347 prevailing wage reporting, requiring contractors to process certified payroll through integrated accounting or payroll platforms like QuickBooks Online. ↗

Accounting MethodJobber is an operational field service management system rather than a standalone general ledger. It tracks operational income/expenses and syncs transactional data with accounting systems like QuickBooks Online and Xero, which handle the cash- or accrual-based accounting methods. ↗

Wip Poc SupportNot supported natively. Jobber does not offer Work in Progress (WIP) reporting or percentage-of-completion (POC) revenue recognition. ↗

Implementation TimeTypically hours to a few days. Basic account setup and QuickBooks integration can be completed in under an hour, with full team onboarding usually taking less than a week. ↗

Requires ImplementerNo. Jobber is designed as a self-serve SaaS platform and does not typically require a paid implementer or Value-Added Reseller (VAR). ↗

Adoption & market position

Market PositionJobber is a market-leading cloud operations management and CRM platform for small-to-midsize home and commercial service businesses, including HVAC, plumbing, electrical, landscaping, and construction contractors. It positions itself as an accessible, easy-to-implement operational stack operating at roughly one-fifth the cost of enterprise-focused competitors like ServiceTitan. ↗

Customer ScaleJobber serves over 100,000 active small-to-midsize businesses and is used by over 400,000 home service professionals across 50+ industries globally. ↗

MomentumJobber is considered a modern, high-growth SaaS platform rather than a legacy system. It raised a $100 million Series D funding round led by General Atlantic in February 2023 (bringing total venture capital raised to over $180 million) and generates an estimated $100 million to $150 million in annual revenue. The company continues to add modern features like AI call/text receptionists and automated marketing tools. ↗