Jobber

Jobber is a field-service management (FSM) platform that centralizes operations including job scheduling, dispatching, quoting, invoicing, customer relationship management (CRM), and payment processing.

Publicly available tiered subscription model with monthly and prepaid annual billing options (annual commitment offers ~30%-35% savings). Tiers are structured with specific user seat caps, and extra user seats can be added across plans for $29/user/month.

API access and standard App Marketplace integrations are included with subscription plans (QuickBooks/Xero integration is included starting on the Connect plan). Native API access incurs no separate fee from Jobber, though third-party marketplace apps may charge independent fees. Optional Jobber add-on modules include Marketing Suite ($79/month) and AI Receptionist ($99/month). Payment processing via Jobber Payments is 2.9% + $0.30 per credit card transaction (2.7% + $0.30 for in-person tap-to-pay, 1% for ACH).

Yes

GraphQL over HTTPS (endpoint: https://api.getjobber.com/api/graphql). Requests are made via HTTP POST using JSON payloads for both GraphQL queries (read) and mutations (write).

Free developer access. Developers can sign up for a Developer Center account and obtain a free 90-day Developer Testing Account. Private custom integrations connecting to 5 or fewer paying Jobber accounts do not require approval; publishing to the Jobber App Marketplace or connecting to more than 5 paying accounts requires passing Jobber's App Review process.

Dual rate limits per app/account pair: a leaky-bucket GraphQL query cost limit (maximum 10,000 points, restoring at 500 points per second) and a DDoS protection limit (2,500 requests per 5 minutes, returning HTTP 429 when exceeded). Requires OAuth 2.0 with access tokens expiring after 60 minutes. App permission scopes must be selected during initial app setup and cannot be modified later without creating a new app.

Manual export to CSV is available for over 20 standard reports (including clients, requests, one-off/recurring jobs, quotes, and invoices), which are emailed directly to the logged-in user. Automated recurring exports can be set up using the official 'Report Scheduler' app from the Jobber App Marketplace. Non-tabular reports (such as Taxation, Waypoints, and Job Follow-ups) cannot be exported to CSV.

Jobber provides native AI features packaged under 'Jobber AI'. Key general availability (GA) features include Jobber Copilot (launched October 2024 as an in-app business intelligence and assistant layer), Jobber AI Receptionist (launched GA August 2025 for 24/7 automated call and text handling), and AI Rewrite (for client communication polishing). In addition, Jobber Voice (hands-free mobile task execution) was introduced in beta. Jobber lacks native predictive AI dispatching, native AI AP/AR invoice processing automation, or an official Model Context Protocol (MCP) server.

Jobber does NOT offer native AI-powered dispatching or dynamic AI scheduling optimization. It utilizes traditional rule-based route optimization algorithms to minimize drive time and standard calendar tools. While users can adjust schedules via Jobber Voice or AI chat commands, the underlying dispatch logic is non-AI.

Jobber provides AI quote drafting, automated quote follow-ups, and voice/chat commands to trigger quote or invoice creation. However, it does NOT offer native AI AP/AR automation or AI invoicing processing (such as automated OCR receipt/bill scanning or autonomous collection agents). Accounting management is handled via traditional integrations like QuickBooks Online.

Jobber has a public App Marketplace accessible directly in the platform and on its website. It features integrations across categories including field documentation (e.g., CompanyCam, Manifold), fleet tracking (e.g., Azuga, Force Fleet Tracking), marketing (e.g., Mailchimp), and automation (e.g., Zapier). Jobber also offers a Developer Center with a GraphQL API and OAuth 2.0 framework for building custom marketplace apps.

Jobber is supported by unified API platforms such as Makini (makini.io), which provides standardized unified API connectivity to Jobber for CMMS and field service management workflows. Horizontal or construction-specific unified API vendors like Merge.dev and Agave do not feature pre-built native connectors for Jobber, though developers can connect to Jobber via its open GraphQL API or Zapier.

Jobber is an operational field service management system rather than a standalone general ledger. It tracks operational income/expenses and syncs transactional data with accounting systems like QuickBooks Online and Xero, which handle the cash- or accrual-based accounting methods.

Typically hours to a few days. Basic account setup and QuickBooks integration can be completed in under an hour, with full team onboarding usually taking less than a week.

No. Jobber is designed as a self-serve SaaS platform and does not typically require a paid implementer or Value-Added Reseller (VAR).

Jobber is a market-leading cloud operations management and CRM platform for small-to-midsize home and commercial service businesses, including HVAC, plumbing, electrical, landscaping, and construction contractors.

Jobber serves over 100,000 active small-to-midsize businesses and is used by over 400,000 home service professionals across 50+ industries globally.