FieldPulse

What it is

Category DescField-service management software that provides scheduling, dispatching, customer relationship management (CRM), job tracking, estimating, invoicing, and workflow automation. ↗

Target UserSmall to mid-sized residential and commercial trade contractors, including HVAC, plumbing, electrical, septic, and specialty service businesses. ↗

OwnershipPE/VC-backed (Growth equity-backed, led by Fulcrum Equity Partners with participation from Catalyst Investors, Capri Ventures, and Superseed Ventures). ↗

Founded Year2015 ↗

Pricing & cost

Pricing ModelQuote-only customized pricing based on a seat-based per-user model (differentiating full-access office seats from field-only technician seats across tiered packages like Essentials, Professional, and Enterprise). ↗

Typical CostPricing is not public. Third-party industry analysis estimates entry costs at ~$89/month for the first user plus ~$30/user/month for additional team members, with average tier costs reported in the range of $40 to $130 per user/month depending on plan depth and options. ↗

Api Or Integration FeesOpen API access is gated to the Enterprise plan tier. Add-on tools incur separate line-item costs, including Azuga GPS Fleet Tracking at approximately $30/vehicle/month, line/license fees for Engage VoIP, and add-on pricing for AI dispatching (Operator AI). ↗

API & data access

Has ApiYes ↗

Api TypeREST API (HTTP requests authenticated via x-api-key header; also provides Webhooks for job status changes) ↗

Api Access GatingGated access requiring manual activation; users cannot generate API keys self-serve and must contact FieldPulse support ([email protected] or in-app chat) to request an API key. Open API access is tied to higher-tier/enterprise packages. ↗

Api LimitationsEnforces a strict rate limit of 50 requests per second (returns HTTP 429 with RateLimit-Reset header when exceeded). Primary documentation is hosted via a Postman collection without a dedicated interactive sandbox portal. Some endpoints (e.g., teams, users, vendors, lead sources) are read-only. ↗

Data Export OptionsCSV export functionality available from module list views (e.g., Customers, Estimates, Invoices) and through the Raw Data Reporting feature (covering jobs, timesheets, payments, assets, forms, and custom fields). Exports are generated as downloadable CSV files or emailed directly to account administrators. ↗

Native AI features

Ai Features SummaryFieldPulse provides native AI capabilities grouped under its 'Field Intelligence' product suite, introduced in mid-2025. Its primary native AI products are Operator AI (a 24/7 AI voice phone dispatcher and receptionist) and Chat AI (a website chatbot). These tools handle lead capture, answer customer questions, and book jobs directly into the FieldPulse calendar. FieldPulse does not provide native AI engines for estimating, invoicing, or financial AP/AR automation, relying instead on standard pricebooks, automated workflows (ClearPath), and accounting integrations. ↗

Ai DispatchFieldPulse offers native AI dispatching and call handling via 'Operator AI' and 'Chat AI' (shipped/GA in mid-2025; Operator AI received the 2025 NECA Innovator Award in October 2025). Operator AI operates as an automated 24/7 voice dispatcher that answers inbound calls in 30+ languages, qualifies customer requests, references the company's Booking Portal for real-time availability, and automatically logs jobs directly onto the dispatch schedule. Chat AI provides automated job booking and lead capture via website chat. ↗

Ai FinanceFieldPulse offers essentially no native AI features for invoicing, AP/AR automation, or estimating. Its financial, quoting, and billing processes rely on rule-based templates, flat-rate pricebooks, commission splitting, and bidirectional sync integrations with accounting platforms such as QuickBooks, Xero, and MYOB. ↗

Ai Assistant Or McpFieldPulse does not offer a native internal AI copilot/assistant or a native Model Context Protocol (MCP) server. External AI assistant connectivity and MCP integration with FieldPulse are only available through third-party platforms such as Zapier MCP. ↗

Integrations & ecosystem

Accounting IntegrationsFieldPulse provides native accounting integrations for QuickBooks Online, QuickBooks Desktop, Xero, and MYOB, featuring two-way synchronization for customers, estimates, invoices, line items, and payment records. It also connects natively with QuickBooks Time for employee time tracking. It does not provide direct native integrations for construction ERP/accounting systems like Sage Intacct or Foundation Accounting. ↗

MarketplaceFieldPulse maintains a public Partner Program and partner directory on its website and Help Center, categorizing integrations across Technology, Solution, Champion, and Industry partners (such as CompanyCam, Wisetack, and Google Calendar). It does not operate a self-service public app store or third-party app marketplace. ↗

Unified Api SupportFieldPulse exposes an open REST API for direct developer integrations and webhooks. Third-party software listings and trade directories report integration compatibility with Agave (a construction unified API), whereas Merge.dev does not list native support for FieldPulse. ↗

Accounting fit & implementation

Certified PayrollFieldPulse does not natively support certified payroll or prevailing wage reporting (e.g., Davis-Bacon Form WH-347). Contractors must rely on external payroll/accounting integrations (such as QuickBooks or Gusto) or third-party payroll providers to handle certified payroll compliance. ↗

Accounting MethodFieldPulse is an operational field service platform rather than a stand-alone general ledger system; it integrates with third-party accounting applications like QuickBooks Online, QuickBooks Desktop, and Xero, which handle cash or accrual accounting based on how those external systems are configured. ↗

Wip Poc SupportFieldPulse does not natively support Work-in-Progress (WIP) reporting or percentage-of-completion (POC) accounting schedules. While it tracks job costs, estimates, and invoices, contractors requiring WIP/POC financial schedules must handle them via dedicated construction accounting software. ↗

Implementation TimeOnboarding typically takes 1 to 4 weeks for small-to-midsize contractors, with FieldPulse reporting company averages of 30 days for initial onboarding and 56 days for full implementation across larger accounts. ↗

Requires ImplementerNo paid third-party implementer or VAR is required. Onboarding and setup are handled directly in-house by FieldPulse's internal implementation and customer success teams. ↗

Adoption & market position

Market PositionFieldPulse is a modern, cloud-based Field Service Management (FSM) software platform tailored for small to mid-sized trade contractors in sectors such as HVAC, plumbing, electrical, and general service installation. It provides end-to-end operational software including job scheduling and dispatching, estimates, invoicing, CRM, and AI-driven workflow automation (Field Intelligence). The product is positioned as a flexible, customizable platform that competes with solutions like ServiceTitan, Housecall Pro, and Jobber. ↗

Customer ScaleFieldPulse reports serving thousands of contractor businesses across North America and Australia. Independent database entries from GetLatka estimate its primary company account base at around 500 active trade contractor customers. ↗

MomentumFieldPulse demonstrates strong growth and upward momentum rather than legacy decline. In August 2025, FieldPulse announced a $50 million Series C funding round led by Fulcrum Equity Partners and Catalyst Investors, bringing total capital raised to approximately $79.2 million. The company reported sustained >100% year-over-year growth and 4x expansion over the 21 months prior to Series C, alongside recognition on the 2025 Inc. 5000 list of fastest-growing private companies. ↗