Field-service management

FieldRoutes (ServiceTitan)

FieldRoutes (ServiceTitan) is listed as field-service management software built for residential and commercial contractors in pest control, lawn care, and pool care services, ranging from small and mid-sized businesses to enterprise operators. Field service management tools organize work carried out by technicians and crews.

Workable
Data access and AI assessment
Not verified
AI built into the product
modern
Product development signal
Small business
Business size
Custom quote · Per-user
Pricing model
API documented, gated by plan or approval
Data access
Not verified
Certified payroll: wage reports required on some public works projects
Not verified
Accounting basis: when income and costs enter the books
Not verified
WIP / percentage of completion: progress and earnings on unfinished jobs

What it is

Target User

Residential and commercial contractors in pest control, lawn care, and pool care services, ranging from small and mid-sized businesses to enterprise operators.

Source: fieldroutes.com: What it is

Not verified from available source evidence: Category Desc, Ownership, Founded Year. Unavailable evidence is not a negative product verdict.

Pricing & cost

Pricing Model

FieldRoutes uses a quote-only subscription model where pricing tiers ('Growth' and 'Corporate') are structured around active customer volume rather than user seat/technician licenses. Custom quotes are required for exact pricing.

Source: fieldroutes.com: Pricing & cost

Not verified from available source evidence: Typical Cost, API Or Integration Fees, Implementation Cost. Unavailable evidence is not a negative product verdict.

API & data access

API Access Gating

Gated behind paid subscription tiers (offered via FieldRoutes Premium API) and requires approval with generated authentication keys and tokens.

Source: fieldroutes.com: API & data access
API Limitations

Search endpoints have a return limit of 50,000 IDs per request; GET endpoints are capped at a maximum of 1,000 entities per request; default API keys are restricted to single-office scopes unless global office permissions or key groupings are granted.

Source: fieldroutes.dev: API & data access

Not verified from available source evidence: Has API, Data Export Options. Unavailable evidence is not a negative product verdict.

Native AI features

Not verified from available source evidence: AI Features Summary, AI Dispatch, AI Finance, AI Assistant Or MCP. Unavailable evidence is not a negative product verdict.

Integrations & ecosystem

Not verified from available source evidence: Accounting Integrations, Marketplace, Unified API Support. Unavailable evidence is not a negative product verdict.

Accounting fit & implementation

Implementation Time

Typically 4 to 8 weeks (and up to 6 to 12 weeks for larger or multi-branch operations), covering data migration, configuration, and team training.

Source: ormi.com: Accounting fit & implementation
Requires Implementer

Does not strictly require a third-party VAR; onboarding is managed directly through FieldRoutes' dedicated internal implementation team as part of a guided onboarding package, though third-party consulting partners also exist.

Source: ormi.com: Accounting fit & implementation

Not verified from available source evidence: Certified Payroll, Accounting Method, WIP POC Support. Unavailable evidence is not a negative product verdict.

Adoption & market position

Momentum

FieldRoutes is a modern cloud-native SaaS platform with strong growth momentum. Prior to its acquisition by ServiceTitan in 2022, its annual recurring revenue (ARR) doubled in two years by capturing market share from legacy competitors. It is considered a modern technology platform that contractors migrate to, and it continues to expand its capabilities with ServiceTitan ecosystem integrations (e.g., Fleet Pro, Marketing Pro).

Source: gryphon-inv.com: Adoption & market position

Not verified from available source evidence: Market Position, Customer Scale. Unavailable evidence is not a negative product verdict.

Displayed research carries source references (linked above). Fields without a cited URL, with unavailable source metadata, or with a known-dead citation are withheld. A cited URL does not certify claim support or current retrieval; citations have not all been individually re-verified. Topic reading lists provide background and do not support every claim. The AI-readiness tier is a transparent heuristic from cited data-access and AI research, not a vendor ranking. This is our assessment as of 2026, not advice; software features and pricing change, and vendors are welcome to correct anything here, verify current specifics with the vendor before deciding.

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