Simpro

Field-service management (FSM) software, offering end-to-end operational tools including job scheduling, dispatching, estimating, project management, asset maintenance, inventory tracking, and job costing.

Commercial and residential trade contractors, primarily focused on specialty trades such as electrical, HVAC, plumbing, fire protection, security, and solar, ranging from small-to-medium trade businesses to mid-market operations (typically 10 to 500+ technicians).

2002

Simpro pricing is quote-only and not publicly published on its standard website. Pricing follows a subscription-based model tailored to company size, division between office and field/mobile technician licenses, billing frequency (monthly or annual), and required add-on modules.

Simpro guides state estimated software costs range from '$150-300/month for 1-5 users to $600-1,500+/month for 10-25 users'. Third-party industry analysis reports per-user costs ranging from $30-$70/user/month up to $129-$249/month per office user and $39/month per field user.

Simpro offers native RESTful API access and includes 3 Data Feeds in base packages, but specialized add-on modules (such as Digital Forms, Simtrac GPS tracking, and Maintenance Planner) and third-party custom API development carry separate additional subscription or partner setup fees.

Simpro charges mandatory upfront onboarding and setup fees for data migration, system configuration, and training (remote or on-site). Industry reports estimate implementation costs range from $2,000 to $10,000, with enterprise setups reaching $5,000 to $25,000+.

Yes

RESTful API (authenticated via OAuth 2.0 or API Key; conforms to OpenAPI 2.0 / Swagger specification)

API access is included free of charge with Simpro Premium builds. Account admins can generate API keys or register OAuth 2.0 applications directly in System > Setup > API.

Enforces a strict rate limit of 10 calls per second per build and IP (exceeding returns HTTP 429). Maximum pagination limit is 250 records per request (default 30). Certain sub-resources (such as job timelines or full cost center details) require separate endpoint requests or specific query parameters like display=all.

Manual data extraction is available under Utilities > Export in CSV or Tab-Delimited text formats (covering customers, suppliers/vendors, catalog, sites, assets, contractors, and employees). System reports can also be executed and downloaded as CSV files.

Simpro provides native AI for estimating and post-job financial workflows. For estimating, Simpro uses AI-assisted quote generation and symbol recognition in Simpro Takeoffs to turn blueprints into structured quotes. For billing and cash flow, the 'JobBrief' agent (GA, May 13, 2026) creates automated customer summaries to resolve dispute friction and accelerate payment. Through its acquisition of Delight (GA, Jan 26, 2026), Simpro offers AI agents that automate customer communication and invoice chasing. Native AP invoice reconciliation relies primarily on structured matching rules with connected accounting software (e.g., Xero, MYOB) rather than autonomous AP generative AI.

Simpro features native Accounting Links to QuickBooks Online (Simple Start, Essentials, Plus, Advanced), Xero, MYOB (AccountRight Live, MYOB Business Pro/Lite), and Sage Intacct. Connections to accounting systems not natively supported, such as QuickBooks Desktop or Foundation, are handled via third-party integration tools and partners (e.g., SyncEzy, Smoothx).

Simpro maintains a public App Marketplace and Partner Directory ('Simpro Marketplace' and 'Simpro Partner Directory'). The directory highlights software add-ons, supplier catalog feeds, CRM connectors (e.g., HubSpot, Salesforce, Zoho), and certified development/consulting partners.

Simpro is not supported natively as an out-of-the-box connector in unified API platforms like Agave API or Merge.dev. Integrations with Simpro are typically built directly using Simpro's native RESTful API with OAuth2 authentication or through specialized iPaaS middleware (e.g., SyncEzy).

Simpro natively supports prevailing wage rate tracking and customized labor rate overrides, but does not natively generate certified payroll reports (e.g., Form WH-347); certified payroll reporting requires integration with third-party payroll software or partners (such as eBacon or Points North).

Simpro supports accrual accounting, allowing users to track accrued and deferred revenue and costs, and integrates with accrual-based accounting systems such as QuickBooks and Xero.

Simpro natively supports Work in Progress (WIP) reporting and percentage-of-completion tracking by cost center, enabling contractors to track job completion percentages against actual incurred labor and material costs.

Implementation typically takes several weeks to a few months (often 4 to 8 weeks, with internal scoping beginning 4-6 weeks prior to kickoff).

Yes; onboarding typically requires structured guidance from Simpro's dedicated paid Implementation Consultants (offering remote or on-site services) or an accredited third-party VAR / implementation partner.

Simpro is a global provider of cloud-based field service management (FSM) and job management software designed for trade and specialty contractors across sectors such as electrical, plumbing, HVAC, security, and fire protection. In late 2021, the company secured over $350 million in growth investment led by K1 Investment Management alongside Level Equity, valuing the company at over $1 billion AUD. Simpro generates an estimated $50M+ in annual revenue and has strengthened its market footprint through acquisitions including ClockShark, AroFlo, and BigChange.