Fergus

What it is

Category Descfield-service management ↗

Target UserSmall to mid-sized trade contractors (such as plumbers, electricians, HVAC technicians, roofers, and builders) ranging from solo operators up to teams of 50+ employees. ↗

OwnershipPE-backed / Venture capital-backed (backed by Octopus Ventures and EVP; independent private company) ↗

Founded Year2011 ↗

Pricing & cost

Pricing ModelFergus uses a transparent, tier-based subscription model with monthly billing and no long-term lock-in contracts. Pricing scales by feature tier (Essentials, Professional, Enterprise) and user role types, including full software users, Timesheet-only users, and daily contractor users. ↗

Typical CostIn the U.S., Fergus plans start at $31 per month for Essentials and $44 per month for Professional (with standard non-promotional per-user rates historically listed between $48 and $68 per user/month). Enterprise accounts for 10+ staff are custom quote-based. Additional user licenses include Timesheet Users from $26 per month and Contractor Users at $2.50 per user/day. ↗

Api Or Integration FeesFergus provides a public REST API (OAS 3.0) and native integrations with accounting software (Xero, QuickBooks, MYOB) included in subscription plans (third-party accounting subscriptions are billed separately). Specific add-on and transaction fees apply: SMS alerts cost $15 per 100 texts, compliance certificates cost $30/month (1–9 staff) or $80/month (10+ staff), and credit card processing via Fergus Pay carries a fee of 2.95% + $0.30 per transaction. ↗

Implementation CostStandard setup and training start at $0, including a free 1-hour onboarding session led by a product specialist. Customized onboarding services and training packages for larger teams bill separately based on company scope. ↗

API & data access

Has ApiYes ↗

Api TypeREST ↗

Api Access GatingAPI access requires authentication using Personal Access Tokens (PATs) or OAuth 2.0 tokens generated via the Fergus Integration Centre / Developer Portal. ↗

Api LimitationsEnforces a global rate limit of 100 requests per minute per company across all endpoints. Exceeding the rate limit returns an HTTP 429 Too Many Requests status code along with x-ratelimit headers and a retry-after duration. ↗

Data Export OptionsManual CSV exports are supported for various standard reports within the web platform, including Customer Invoice Reports, Pay Summary Reports, and Supplier Documents Reports. ↗

Native AI features

Ai Features SummaryFergus offers minimal native AI functionality as of 2025–2026, restricted primarily to PDF document parsing and data extraction. Its native AI capabilities include AI-driven work order processing (launched August 2025) to auto-create job cards from uploaded PDF work orders and AI-powered PDF supplier invoice parsing for accounts payable automation. Fergus lacks native generative AI agents, AI estimating, AI dispatching, or native AI conversational tools. ↗

Ai DispatchFergus does not offer native AI-powered dispatching or automated AI route optimization. Scheduling and dispatching are performed manually using visual drag-and-drop calendar boards, group assignments, and GPS tracking. ↗

Ai FinanceFergus provides native AI-powered supplier invoice automation (GA). The feature automatically reads and extracts data from uploaded supplier PDF invoices—even from non-integrated suppliers—to automate AP data entry, match materials to job cards, and update job costing. ↗

Ai Assistant Or McpFergus does not offer a native AI assistant, AI copilot, AI call handling/CSR agent, or Model Context Protocol (MCP) server. While third-party integrations (such as Unbox AI) can connect externally to Fergus, no native AI copilot or MCP server exists within the platform. ↗

Integrations & ecosystem

Accounting IntegrationsFergus offers native, two-way integrations with accounting software packages including Xero, QuickBooks (QuickBooks Online), and MYOB (MYOB AccountRight Live and MYOB Business). It does not natively integrate with enterprise construction accounting platforms like Sage Intacct or Foundation. ↗

MarketplaceFergus maintains a public partner ecosystem directory and an in-app Integration Centre listing supported accounting platforms, estimating/takeoff tools (such as Groundplan), trade supplier integrations (e.g., Reece, Corys Electrical, Bunnings), payroll tools (Smartly), and Zapier. ↗

Unified Api SupportUnified API platforms such as Agave and Merge.dev do not currently offer native pre-built connectors for Fergus. To establish third-party connections, Fergus provides an Open API with Personal Access Tokens alongside a Zapier connector. ↗

Accounting fit & implementation

Certified PayrollNot supported natively or via direct add-on. Fergus provides basic timesheet tracking and integrates with general accounting tools (Xero, QuickBooks, MYOB) for payroll, but lacks native functionality or dedicated integrations for Davis-Bacon certified payroll reporting (such as Form WH-347) or prevailing wage compliance. ↗

Accounting MethodFergus is a job management solution rather than a general ledger application. It tracks job costs and billables on an operational accrual/cost-incurred basis, while delegating formal cash or accrual accounting methods to connected accounting packages (QuickBooks, Xero, MYOB). ↗

Wip Poc SupportPartial/Operational WIP only. Fergus tracks operational Work in Progress by recording costs incurred and unbilled labor/materials on active jobs, but it does not support formal Percentage-of-Completion (POC) revenue recognition or GAAP/IFRS WIP schedules natively. ↗

Implementation TimeTypically 3 to 6 weeks, though basic self-serve setup for small teams can take a few days to 2 weeks depending on data migration complexity. ↗

Requires ImplementerNo. A paid implementer or VAR is not required; Fergus provides self-serve onboarding and standard support, although third-party implementation consultants (e.g., TradiePad) are available as an option. ↗

Adoption & market position

Market PositionFergus is a cloud-native job management and field service management (FSM) platform designed specifically for trade and construction contractors, particularly plumbers, electricians, HVAC technicians, and builders. It targets small-to-mid-sized trade businesses, offering end-to-end operational tools such as visual job scheduling, automated quoting, invoicing, real-time job cost tracking, and deep integration with trade supplier catalogs and accounting platforms like Xero and MYOB. It competes in the trade software market alongside mid-market and SMB-focused FSM tools like Jobber, Tradify, and Housecall Pro. ↗

Customer ScaleFergus reports serving over 25,000 trade businesses globally across core markets including Australia, New Zealand, the UK, and North America, with over 10 million total jobs created on the platform. ↗

MomentumFergus is actively growing and positioned as a modern SaaS platform rather than a legacy system that contractors migrate away from. Founded in New Zealand, the company has expanded internationally, supported by a Series B funding round of over $15 million led by UK-based Octopus Ventures alongside Equity Venture Partners (EVP) and Microequities Asset Management (at a valuation reported near $100M). The company maintains product momentum with regular feature rollouts, such as mobile payments ('Fergus Pay' / Tap to Pay), enhanced field worker mobile apps, and direct supplier integration ecosystem expansions. ↗